English16FAQsBefore requesting service or assistance, please followthese simple guides to solve the problem.● For details, refer to [eHELP] (Support > FAQs).The TV does not switch on● Check the mains lead is plugged into the TV and themains socket.● The fuse in the mains plug may have blown. Replaceit with one of an identical rating. (p. 3)The TV goes into Standby mode● Auto power standby function is activated.The remote control does not work or is intermittent● Are the batteries installed correctly? (p. 12)● Has the TV been switched on?● The batteries may be running low. Replace them withnew ones.● Point the remote control directly at the TV’s remotecontrol signal receiver (within about 7 m and a30 degree angle of the signal receiver).● Situate the TV away from sunshine or other sourcesof bright light so they do not shine on the TV’s remotecontrol signal receiver.No image is displayed● Check the TV is turned on.● Check the mains lead is plugged into the TV and themains socket.● Check the correct input mode is selected.● Check the setting of [AV2] ([COMPONENT] /[VIDEO]) in [Input Selection] to match the signal beingoutput by the external equipment.● Is [Backlight], [Contrast], [Brightness] or [Colour] inthe Picture Menu set to the minimum?● Check all required cables and connections are firmlyin place.An unusual image is displayed● This TV has a built-in Self Test. Makes a diagnosis ofpicture or sound problems.[TV Self Test] (Help Menu)● Turn the TV off with Mains power On / Off switch,then turn it on again.● If the problem persists, initialise all settings.[Shipping Condition] in [System Menu] (SetupMenu)Parts of the TV become hot● Parts of the TV may become hot. These temperaturerises do not pose any problems in terms ofperformance or quality.When pushed with a finger, the display panel movesslightly and makes a noise● There is a little gap around the panel to preventdamage to the panel. This is not a malfunction.Check you can get Freeview HD in your area.Text your postcode, followed by your housenumber or name to 80560*. Or visit freeview.co.uk*e.g. NW96NY1 (Costs no more than a normal text.)To get the most up to date service from Freeview it isimportant for Freeview customers to retune from timeto time.How do I re-tune my Freeview TV ?This is a quick reference. If you have any problems,check the Operating Instructions or ask a friend orfamily member to show you how. Alternatively, goto your local electrical retailer, contact your localPanasonic dealer or visit freeview.co.uk/retuneRe-tuning only takes a few minutes, just follow thesteps below:1. Press the TV button to select DVB mode.2. Press the MENU button to open the main menu.3. [Setup] [DVB Tuning Menu] [Auto Setup]Please note: most digital TV recorders will keep youroriginal recordings after running a re-tune but you willneed to reset any future recordings.