66Problem ActionsScreenChaotic image, noisy Set “P-NR” in the Picture Menu (to remove noise). (p. 26)●Check nearby electrical products●(car, motorcycle, fluorescent lamp).No image can be displayed Is “Colour” or “Contrast” in the Picture Menu set to the minimum?●(p. 26)Blurry or distorted image(no sound or low volume) Reset channels. (p. 30 - 33)●Unusual image is displayed Turn the TV Off with Mains power On / Off switch, then turn it On●again.If the problem persists, perform “Shipping Condition” (p. 42).●SoundNo sound is produced Is “Sound mute” active? (p. 9)●Is the volume set to the minimum?●Sound level is lowor sound is distortedSound signal reception may be deteriorated.●Set “MPX” (p. 27) in the Sound Menu to “Off”.●(Analogue only)Digital ChannelDue to the digital reception technologies involved, quality of the digital signals may be relatively low in● some cases, despite good reception of analogue channels.Interference orfrozen / disappearing image inDVB modeCheck “Signal Condition” (p. 37).●If “Signal Quality” or “Signal Strength” are displayed in red, thesignal is weak.Check aerial, cable or dish. If problem persists, consult your local●dealer.Weather conditions will affect signal reception (heavy rain, snow,●etc.), in particular in poor reception areas. Even during good weatherthe high pressure can cause poor reception of some channels.Turn the TV off with the Mains power On / Off switch, then turn it On●again.Some channelscannot be tunedCheck the aerial, cable or dish.●Consult your local dealer.●DVB-S Auto Setup cannot bedone completelyCheck connections and dish alignment. (p. 10)●If the problem persists, consult your local dealer.●HDMISound is unusualSet the sound setting of the connected equipment to●“2ch L.PCM”.Check the “HDMI1 / 4 Input” setting in the Sound Menu. (p. 27)●If digital sound connection has a problem, select analogue sound●connection. (p. 63)Pictures from externalequipment are unusualwhen the equipment isconnected via HDMICheck the HDMI cable is connected properly. (p. 58)●Turn the TV and equipment Off, then turn them On again.●Check an input signal from the equipment. (p. 64)●Use an equipment compliant with EIA/CEA-861/861B.●OtherThe TV does not switch On Check the mains lead is plugged into the socket outlet.●The TV goes into“Standby mode”Off Timer function is activated.●The TV enters “Standby mode” about 30 mins. after analogue●broadcasting ends.The remote control does not workor is intermittentAre the batteries installed correctly? (p. 6)●Has the TV been switched On?●The batteries may be running low. Replace them.●Point the remote control directly at the front of the TV (within a●30 degree angle of the front of the TV).Situate the TV away from sunshine or other sources of bright light●not to shine on the TV’s remote control signal receiver.The LCD panel moves slightlywhen it is pushed with a fingerClattered sound might be heardThere is some flexibility around the panel to prevent damage to the●panel.The panel might move slightly when it is pushed with a finger, and●clattered sound might be heard. This is not a malfunction.An error message appears Follow the message’s instructions.●If the problem persists, contact the authorized Service Centre.●FAQs