FAQs110Problem Causes / ActionsNetworkCannot connect to thenetworkCheck the LAN cable or wireless LAN is connected properly. (p. 80)Check the connections and settings. (p. 80 - 84)Check the network equipment and network environment.The router may not be set to issue IP address automatically. If the networkadministrator prefers to allocate an IP address, set an IP address manually.(p. 82)The router may be using MAC address filtering (security setting).Confirm the MAC Address of this TV (p. 42) and set the router to use it.If the problem persists, consult your Internet Service Provider ortelecommunications company.Cannot select the fileduring DLNA operationsIs media server of the connected equipment prepared? (p. 79)Check applicable data format. (p. 101, 102)Cannot operateVIERA ConnectCheck the connections and settings. (p. 80 - 84)The server or connected line may be busy now.OtherThe TV does not switch on Check the mains lead is plugged into the TV and the socket outlet.The TV goes into StandbymodeAuto power standby function is activated. (p. 11)The TV enters Standby mode about 30 minutes after analogue broadcastingends.The remote control doesnot work or is intermittentAre the batteries installed correctly? (p. 7)Has the TV been switched on?The batteries may be running low. Replace them.Point the remote control directly at the TV’s remote control signal receiver(within about 7 m and a 30 degree angle of the signal receiver).Situate the TV away from sunshine or other sources of bright light not to shineon the TV’s remote control signal receiver.Parts of the TV becomehotEven when the temperature of parts of the front, top and rear panels has risen,these temperature rises do not cause any problems in terms of performance orquality.The LCD panel movesslightly when it is pushedwith a fingerClattered sound might beheardThere is some flexibility around the panel to prevent damage to the panel.The panel might move slightly when it is pushed with a finger, and clatteredsound might be heard. This is not a malfunction.[Faulty dish] messageappearsThe satellite cable might be short-circuited or there might be connectionproblems of the cable. Check the cable and connection and then turn the TV offwith the Mains power On / Off switch, and turn it on again.If the message still persists, consult a dish installer for checking the dish andcable.Overcurrent errormessage appearsThe connected USB device might cause this error. Remove the device and turnthe TV off with Mains power On / Off switch, then turn it on again.Check foreign objects are not inside the USB port.An error message appearsFollow the message’s instructions.If the problem persists, contact your local Panasonic dealer or the authorisedservice centre.