88Problem ActionsNetworkCannot connect to the networkCheck the LAN cable is connected properly. (p. 57)●Check the connections and settings. (p. 57 - 59)●Check the network equipment and network environment.●If the problem persists, consult your Internet Service Provider ortelecommunications company.Cannot select the file duringDLNA operationsIs media server prepared? (p. 56)●Check applicable data format. (p. 56)●Cannot operate VIERA CAST Check the connections and settings. (p. 57 - 59)●The server or connected line might be busy now.●OtherThe TV does not switch On Check the mains lead is plugged into the socket outlet.●The TV goes into“Standby mode”Off Timer function is activated.●The TV enters “Standby mode” about 30 mins. after analogue●broadcasting ends.The remote control does not workor is intermittentAre the batteries installed correctly? (p. 8)●Has the TV been switched On?●The batteries may be running low. Replace them.●Point the remote control directly at the front of the Display Unit●(within a 30 degree angle of the front of the Display Unit).Situate the Display Unit away from sunshine or other sources of●bright light not to shine on the Display Unit’s remote control signalreceiver.Cannot operate the TV Turn the Display Unit and the Tuner Box off, and then on again.●Check the connection between the Display Unit and the Tuner Box.●(p. 12)Parts of the Display Unit or theTuner Box become hotThe temperature rises will not cause any problems in terms of●performance or quality.An error message appears Follow the message’s instructions.●If the problem persists, contact the authorized Service Centre.●FAQs