45Dealing With ProblemsCannot read/write to afloppy diskUnable to write to afloppy diskHow to format a floppydisk is unclearUnable to read/write tothe hard diskWhen the previous itemis not the causeDisk OperationsHas the floppy disk been correctly inserted?Has the floppy disk been correctly formatted?Has the Setup Utility been used to set [Floppy Operation] to [Enable]?( page 33)Your floppy disk content may be corrupted.Is the floppy disk write-protected?Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming thedisk volume and format type, start formatting.Your drive or file may not have been properly set.Check to see if the hard disk is full. If it is full, delete unnecessary files.Your hard disk content may be corrupted. Contact Panasonic Technical Support.Try testing another drive or media.No display after poweringonThe power has not beencut, but after a certain pe-riod of time, there is nodisplayThe resolution of the dis-play cannot be changedAn afterimage appearsThe motion of themouse cursor is notsmoothThe cursor does notmove in scrolling area ofthe touch padAt the time of purchase, the display setting is preset for an external display. If youconnect an external display, the screen is displayed on the external display.When there is no display to an external display,• Check your cable connection to the external display.• Confirm your display is powered on.• Check the settings for your external display.Try changing the display by pressing Fn + F3 .When displaying only through an external display, if the computer is shut down byusing the suspend or hibernation function, there will be no display on the LCDunless the external display is connected when operations are resumed. In thiscase, connect the external display.Has the computer been set to the power-saving mode?To resume operation of your computer from ECO mode, press any key.To save power, your computer may have automatically entered the suspend orhibernation mode. ( page 15 )Set [None] for [Wallpaper] in [Start] - [Settings] - [Control Panel] - [Display] - [Back-ground], and then press [OK]. Then, once again try changing the resolution. Afterthe change, be sure to restart the computer.If an image is displayed for a prolonged period of time, an afterimage may appear.This is not a malfunction. The afterimage will disappear when a different screen isdisplayed.Select [Start] - [Settings] - [Control Panel] - [Mouse] - [Motion] and add the checkmark for [Show trails].When the Microsoft ® IntelliMouseTM wheel mode or the original mode is set for thetouch pad, only scroll operations are possible for the right part or bottom part of thetouch pad. In this case, cursor operations are possible by using the work surfaceexcluding the right part or bottom part. When no mode is set, the entire surface ofthe touch pad can be used for cursor operations.Display