Panasonic Toughbook 19 Operating Instructions Manual

Also see for CF-19 series: Supplementary instructions Operating instructions Operating instructions Supplementary guide Operating instructions

Contents

25 Troubleshooting DisplayNo display.  The external display is selected. Press Fn + F3 or + P to switch the display. Waituntil the display has been switched completely before pressing Fn + F3 or + Pagain. When using an external display, Check the cable connection. Turn on the display. Check the settings of external display. The display is turned off by the power-saving function. To resume, do not press thedirect selection keys, but press any other key like Ctrl. The computer entered sleep or hibernation by the power-saving function. To resume,press the power switch.The screen is dark.  The screen is darker when the AC adaptor is not connected. Press Fn + F2 and adjustthe brightness. As you increase the brightness, battery consumption increases. You can separately set the brightness for when the AC adaptor is connected and whennot connected. Press Fn + F8 to turn off the concealed mode.The screen is disordered.  Changing the number of display colors and resolution may affect the screen. Restart thecomputer. Connecting/disconnecting an external display may affect the screen. Restart the com-puter.During Simultaneous display,one of the screens becomesdisordered. When using the Extended Desktop, use the same display colors for the external displayas those used by the LCD. If you continue to experience problems, try changing the display. Simultaneous display cannot be used until Windows startup is complete (during SetupUtility, etc.).The external display doesnot work normally. If the external display does not support the power saving function, it may not work nor-mally when the computer enters the power saving mode. Turn off the external display.The cursor cannot be con-trolled properly. Operate the following steps.A Set [GPS] to [Disabled] in the [Advanced] - [Serial Port Settings] of the Setup Utility.B Press F10 and select [Yes] at the confirmation message, and press Enter.The computer will restart.C Log on to Windows as an administrator.D Click (Start) and input “c:\util\drivers\gps\GPS.reg” in [Search programs and files],and press Enter.E Click [Yes], click [Yes] and click [OK].Then restart the computer.F Press F2 while [Panasonic] boot screen is displayed.G Set [GPS] to [Enabled] in the [Advanced] - [Serial Port Settings].H Press F10 and select [Yes] at the confirmation message, and press Enter. Touch Pad / Touchscreen (only for model with touchscreen)/Dual Touch (only for model with dual touch)The cursor does not work.  When using the external mouse, connect it correctly. Restart the computer using the keyboard. Press and press  two times, and press  to select [Restart] and press Enter. If the computer does not respond to keyboard commands, read “No response”( page 26).Cannot input using the touchpad. Set [Touch Pad] to [Enable] in the [Main] menu of the Setup Utility. The drivers for some mice may disable the touch pad. Check your mouse’s operatinginstructions.screen>Cannot input using thetouchscreen. Set [Touchscreen Mode] to [Auto] or [Tablet Mode] in the [Main] menu of the Setup Util-ity.