Panasonic Toughbook CF-19A6UCG1M Operating Instructions Manual

Also see for CF-19 series: Supplementary instructions Operating instructions Operating instructions Supplementary guide Operating instructions

Contents

25 TroubleshootingTroubleshooting (Basic)Follow.the.instructions.below.when.a.problem.has.occurred..There.is.also.an.advanced.troubleshooting.guide.in.the.“Reference.Manual”..For.a.software.problem,.refer.to.the.software’s.instruction.manual..If.the.problem.persists,.contact.Panasonic.Technical.Support.(è.page.36)..You.can.also.check.the.computer’s.status.in.the.PC.Information.Viewer.(è. .Reference Manual “Troubleshooting.(Advanced)”).n Starting UpCannot.start.up.The.power.indicator.or.bat-tery.indicator.is.not.lit.l. Connect.the.AC.adaptor.l. Insert.a.fully.charged.battery.l. Remove.the.battery.pack.and.the.AC.adaptor,.then.connect.them.again..l. If.a.device.is.connected.to.the.USB.port,.disconnect.the.device,.or.set.[USB.Port].or.[Legacy.USB.Support].to.[Disable].in.the.[Advanced].menu.of.the.Setup.Utility.l. If.a.device.is.connected.to.the.ExpressCard.slot,.disconnect.the.device,.or.set.[ExpressCard.Slot].to.[Disable].in.the.[Advanced].menu.of.the.Setup.Utility.l. Press.Fn.+.F8.to.turn.off.the.concealed.mode.The.power.is.turned.on.but.“Warming.up.the.system”.appears.l. The.computer.is.warming.up.before.start.up..Wait.for.the.computer.to.start.up.(the.maxi-mum.waiting.time.will.be.displayed.on.the.screen)..If,.“Cannot.warm.up.the.system”.is.displayed,.the.computer.failed.to.warm.up.and.does.not.start..In.this.case,.turn.off.the.computer,.leave.it.in.an.environment.of.5.°C.{41.°F}.or.higher.temperature.for.about.an.hour,.and.then.turn.on.the.power.again.Cannot.turn.on.the.computer.The.computer.does.not.re-sume.from.sleep( )/standby.( ).(The.power.indicator.blinks.quickly.in.green.)l. Leave.it.in.an.environment.of.5.°C.{41.°F}.or.higher.temperature.for.about.an.hour,.then.turn.on.the.power.again.The.computer.does.not.enter.sleep.mode.while.the.screen.saver.is.running..(The.screen.stays.black.)l. Slide.and.hold.the.power.switch.for.four.seconds.or.longer.to.shut.down.the.computer.forcibly..(Data.not.saved.will.be.lost.).Then.disable.the.screen.saver.You.have.forgotten.the.pass-word.l. Supervisor.Password.or.User.Password:.Contact.Panasonic.Technical.Support.(è.page.36).l. Administrator.password:.. If.you.have.a.password.reset.disk,.you.can.reset.the.administrator.password..Set.the.disk.and.enter.any.wrong.password,.then.follow.the.on-screen.instructions.and.set.a.new.password.. If.you.do.not.have.a.password.reset.disk,.reinstall.(è.page.23).and.set.up.Windows,.and.then.set.a.new.password.“Remove.disks.or.other.media..Press.any.key.to.restart”.or.a.similar.message.appears.l. A.floppy.disk.is.in.the.drive.and.it.does.not.contain.system.startup.information..Remove.the.floppy.disk.and.press.any.key.l. If.a.device.is.connected.to.the.USB.port,.disconnect.the.device,.or.set.[USB.Port].or.[Legacy.USB.Support].to.[Disable].in.the.[Advanced].menu.of.the.Setup.Utility.l. If.a.device.is.connected.to.the.ExpressCard.slot,.disconnect.the.device,.or.set.[ExpressCard.Slot].to.[Disable].in.the.[Advanced].menu.of.the.Setup.Utility.l. If.the.problem.persists.after.removing.the.disk,.it.may.be.a.hard.disk.failure..Contact.Panasonic.Technical.Support.(è.page.36).Windows.startup.and.opera-tion.is.slow.l. Press.F9.in.the.Setup.Utility.(è. .Reference Manual.“Setup.Utility”).to.return.the.Setup.Utility.settings.(excluding.the.passwords).to.the.default.values..Start.the.Setup.Utility.and.make.the.settings.again..(Note.that.the.processing.speed.depends.on.the.ap-plication.software,.so.this.procedure.may.not.make.Windows.faster.)l. If.you.installed.a.resident.software.after.purchase,.turn.off.the.residence.l. .Disable.Indexing.Service.in.the.following.menu.Click.[start].-.[Search].-.[Change.preferences].-.[With.Indexing.Service.(for.faster.local.service)].