22Getting StartedUseful InformationTroubleshootingAppendixError Code/MessageFollow the instructions below when an error message or code appears. If the problem persists or if the error code/mes-sage is not shown here, contact Panasonic Technical Support (Î page 35). To start the Setup UtilityA Restart the computer.B Press F2 several times while [Panasonic] boot screen is displayed.Error Code/Message Solution0211 Keyboard error z Disconnect external keyboard or mouse.0251 System CMOSchecksum bad -Default configurationusedAn error has occurred in the memory of Setup Utility settings. This occurs when the memorycontent is changed by an unexpected program operation, etc.z Start the Setup Utility and return the settings to the default values, and then change thesettings as necessary.z If the problem persists, the internal clock battery may need to be replaced. ContactPanasonic Technical Support (Î page 35).0271 Check date andtime settingsThe date and time settings are not correct.z Start the Setup Utility and set the correct date and time.z If the problem persists, the internal clock battery may need to be replaced. ContactPanasonic Technical Support (Î page 35).0280 Previous bootincomplete - Defaultconfiguration usedStartup has failed repeatedly, so the Setup Utility settings have been returned to the defaultvalues to startup the computer.z Start the Setup Utility and return the settings to the default values, and then change thesettings as necessary.Press to Setup z Write down the error details and press F2 to start the Setup Utility. Change the settings ifnecessary.Operating System notfoundThe operating system is not installed in the floppy disk or the hard disk that you are going toboot from.z If using a floppy disk, change the disk to the one you can use for boot.z If using the hard disk, check if the hard disk is recognized in [Information] menu of theSetup Utility. If the hard disk is recognized, perform the reinstallation (Î page 20). If not,contact Panasonic Technical Support (Î page 35).z If a device is connected to the USB port, disconnect the device, or set [USB Port] or[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.z If a device is connected to the ExpressCard slot, disconnect the device, or set [Express-Card slot] to [Disable] in the [Advanced] menu of the Setup Utility.RAM Module Failed When the RAM module is not inserted correctly or the RAM module is not conforming to thecomputer’s specifications, so a beep will sound and the “RAM Module Failed” message willbe displayed when you turn the power on.z Press the power switch for four seconds or longer to turn off the computer, confirm thatthe RAM module conforms to the specifications, and reinsert it.