Panasonic Toughbook CF-72VCJUZQM Operating Instructions Manual

Also see for ToughBook CF-72 Series: Supplementary instructions Reference manual Operating instructions Operating instructions Operating instructions

Contents

21 TroubleshootingCheck the cable connection for the AC adaptor.Check to see if a fully charged battery is properly installed.Remove the battery pack and disconnect the AC adaptor, then connect them again.Input your password. If you have forgotten it, contact Panasonic Technical Support.page 19Press F9 in the Setup Utility ( “Setup Utility”). This will restore the SetupUtility’s settings to their default values (except the password settings). Then, the SetupUtility must be run once again for you to input the appropriate operating environment set-tings. (The processing speed depends on the application software used, so this operationmay not cause the processing speed to increase.)You can set the date and time using the following menu.Windows 2000 : [Control Panel] - [Date/Time]Windows XP : [Control Panel] - [Date, Time, Language, and Regional Options] -[Date and Time]When the computer is connected to a LAN, confirm the date and time of the server.If you continue to experience problems, the internal battery maintaining the clock mayneed to be replaced. Contact Panasonic Technical Support.This computer will not correctly recognize the date and time starting from the year 2100A.D.Press F9 in the Setup Utility ( “Setup Utility”). This will restore the SetupUtility's settings to their default values (except the password settings).Try removing all peripheral devices.Windows 2000Click [Local Disk(C:)] in [My Computer] with the right button, select [Properties], thenselect [Tools] - [Check Now].Windows XPClick [Local Disk(C:)] in [Start] - [My Computer] with the right button, select [Proper-ties], then select [Tools] - [Check Now].At start-up, press F8 to operate the computer in the Safe mode.Use the Windows password as follows:Windows 2000Set the password in [Control Panel] - [Users and Passwords], then add the check mark for[Prompt for password when computer goes off standby] in [Control Panel] - [Power Op-tions] - [Advanced].Windows XPSelect the account to change in [Control Panel] - [User Accounts] and set the password, thenadd the check mark for [Prompt for password when computer resumes from standby] in[Control Panel] - [Performance and Maintenance] - [Power Options] - [Advanced].Windows 2000After reinstalling, setup Windows and then set the password again.Windows XPIf you have created a password reset disk ( page 12), a message is displayed when youfail to correctly enter the password. Follow the message’s instructions and set the passwordagain by using the password reset disk.If you have not created a password reset disk, after reinstalling, setup Windows and then setthe password again.The power indicator or bat-tery indicator is not litis displayedPOST Startup Error(s) isdisplayedWindows startup, or an op-eration is extremely slowThe date and time are incor-rectWhen the previous item isnot the causeWhen resuming from thestandby or hibernationmode, does not appeareven if a password has beenset in the Setup UtilityThe password of the admin-istrator is forgottenWhen a problem occurs, refer to this page. The “Reference Manual” also contains detailed information. If a problem appears to berelated to a software application, read the software related manual. If you still cannot troubleshoot the problem, contact PanasonicTechnical Support.Dealing with Problems (Summary)Starting Up