31 Getting StartedUseful InformationTroubleshootingAppendixPANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTYCoverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product (excluding softwaremedia), when purchased from PCI or from a PCI authorized reseller, to be free from defects in materials and workmanship under nor-mal use, subject to the terms set forth below, during the period of warranty coverage specified.Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period, identifying the natureof the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time Zone, Mon. – Fri. (excluding holidays) forinstructions on how to obtain service. A purchase receipt or other proof of date of original purchase is required before warranty ser-vice is performed. Defective parts covered by this Limited Warranty will be repaired or replaced with new or comparable rebuilt partson an exchange basis. Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance of the originalperiod of warranty coverage.No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it cover damage to, failureof, or defects in a product or accessory through mishandling, improper installation, abnormal use, misuse, neglect, accident, intro-duction of liquid or other foreign matter into the product, alteration or servicing by anyone not authorized by PCI, or act of God.SOFTWARE MEDIA LIMITED WARRANTYCoverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, that the disk(s) or other media on whichsoftware program(s) is/are supplied will be free from defects in materials and workmanship under normal use in Canada for a periodof sixty (60) days from date of receipt as evidenced by your purchase receipt for your Panasonic Computer product.THIS IS THE ONLY WARRANTY THAT PCI MAKES RESPECTING THE SOFTWARE MEDIA. PCI does not warrant the software.Please refer to the software licensor’s written warranty (accompanying the copy of the software) for any software warranty claim.Claim Procedure – In the event of a defect in material or workmanship in the media during the sixty (60) day warranty period, andyou return it, transportation costs prepaid, to Panasonic Canada Inc., Computer Products Marketing, at the above address, within thewarranty period, together with a copy of your purchase receipt, and an explanation of the suspected defect, PCI will replace in Can-ada the defective disk(s) or other media.Remedy – PCI’s entire liability, and your only remedy for any breach of this software media warranty is limited to replacement of themedia only. It does not cover any other damages, including, but not limited to, loss of use or profit loss, or special, indirect or conse-quential damages, or other claims, whether or not of similar character.No Coverage – This limited warranty does not apply if the disk(s) or other media has been used in other than a Panasonic product,or in environmental conditions other than those specified by PCI or the manufacturer, or if subjected to misuse, neglect, mishandling,modification or attempted modification of the program, or if damaged by accident or act of God. PCI is not responsible for damage toor loss of any program, data or removable storage media.GENERALNO OTHER WARRANTIES – PCI DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUTNOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITHRESPECT TO THE SOFTWARE, SOFTWARE MEDIA, COMPUTER PRODUCT, OPTIONS AND ACCESSORIES.NO LIABILITY FOR CONSEQUENTIAL DAMAGES – IN NO EVENT SHALL PCI BE LIABLE FOR ANY SPECIAL, INDIRECT ORCONSEQUENTIAL DAMAGES ARISING FROM ANY BREACH OF THE LIMITED WARRANTIES SET OUT IN THIS DOCUMENT,OR FROM THE USE OF THE COMPUTER PRODUCT, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, BUSINESS,PROFIT OR GOODWILL.IN ANY EVENT, PCI’S MAXIMUM LIABILITY FOR ANY BREACH SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOUFOR THE COMPUTER PRODUCT.NO ACTION, REGARDLESS OF ITS BASIS, MAY BE BEGUN AGAINST PCI MORE THAN TWO (2) YEARS AFTER THE CAUSEOF ACTION AROSE.Statutory Warranties – Some jurisdictions do not allow these limitations or exclusions, so they may not apply to you.For CanadaScope of Coverage Period of Coverage Type of Failure CoverageWhole Product (except Batteries), AC adaptor and CD-ROM (if factory installed)Three (3) Years from Date of Origi-nal End User Customer PurchaseDefective Materials or Workman-shipBatteries, CD-ROM (unless factory installed), Port Rep-licator, Extra Memory Modules and all other Peripherals,Options and AccessoriesOne (1) Year from Date of OriginalEnd User Customer PurchaseDefective Materials or Workman-shipIF YOU SHIP THE PRODUCT FOR WARRANTY SERVICECarefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date of original purchase.No liability is assumed for loss or damage to the product while in transit, if you chose your own transportation carrier.