25 Getting StartedUseful InformationTroubleshootingAppendixThe computer will not auto-matically entersleep/standby or hibernation.z If you connect to a network using wireless LAN function, perform access point settings.(Î Reference Manual “Wireless LAN”)z If you do not use wireless LAN function, turn off wireless LAN function. (Î Refer-ence Manual “Disabling/Enabling Wireless Communication”)z Make sure that you are not using any software that regularly accesses the hard disk.[Enter Password] does notappear when resuming fromsleep /standbyhibernation.z Select [Enabled] in [Password On Resume] in the [Security] menu of the Setup Utility(Î Reference Manual “Setup Utility”).z The Windows password can be used instead of the password set in the Setup Utility.A Click (Start) - [Control Panel] - [User Accounts and Family Safety] - [Add orremove user accounts] and select the account, and set the password.B Click (Start) - [Control Panel] - [System and Security] - [Power Options] - [Requirea password on wakeup] and a check mark for [Require a password].A Click [start] - [Control Panel] - [User Accounts] and select the account, ant set thepassword.B Click [start] - [Control Panel] - [Performance and Maintenance] - [Power Option] -[Advanced] and a check mark for [Prompt for password when computer resumesfrom standby].When logging on (e.g.,resuming the computer),audio is distorted.z Perform the following steps to change the audio settings to prevent audio output.A Right-click the desktop and click [Personalize] - [Sounds].B Remove the check mark from [Play Windows Startup sound], and click [OK].A Click [start] - [Control Panel] - [Sounds, Speech, and Audio Devices] - [Sounds andAudio Devices], and click [Sounds].B Set [Windows Logon] and [Windows Logoff] to [(None)].Cannot resume. z One of the following operations may have been carried out.• In sleep/ standby mode, the AC adaptor or batterypack was disconnected, or a peripheral was connected or disconnected.• The power switch was slid for four seconds or longer to forcibly turn off the computer.Slide the power switch to turn on the computer. Data not saved will be lost.Other startup problems. z Check to see if there was a disk error.A Remove all peripheral devices including an external display.BClick (Start) - [Computer] and right-click [Local Disk (C:)], and click [Properties].Click [start] - [My Computer] and right-click [Local Disk (C:)], and click [Properties].C Click [Tools] - [Check Now…].• A standard user needs to enter an administrator password.D Select the option in [Check disk options] and click [Start].EClick [Schedule disk check] and restart the computer.z Start the computer in Safe Mode and check the error details. (Î page 24 “Windowsdoes not start up”.) Shutting DownWindows does not shutdown.z Remove all peripheral devices.z Wait one or two minutes. It is not a malfunction. PasswordEven after entering the pass-word, a message appearsrequesting to type it again.z If lights up, press NumLk to disable the ten-key mode, and then input.z If lights up, press Caps Lock to disable the Caps Lock mode, and then input. Starting Up and Sleep/Standby and Hibernation Mode