24Troubleshooting (Basic)Getting StartedUseful InformationTroubleshootingAppendix Shutting downWindows does not shutdown.z Remove all peripheral devices.z Wait one or two minutes. It is not a malfunction. DisplayWhen the screen becomesblack for a moment.z When you set [Display power saving function] of Power Plan Extension Utility to[Enabled], if you do the following operations, the screen becomes black for amoment, but this is not a malfunction. You can use it.• Adjust the brightness of the screen with Fn + F1 / Fn + F2.• Remove and insert the AC adaptor.While you are using motion video playback software, benchmark software forgraphic, if error screen is displayed or application software does not function nor-mally, set [Display power saving function] to [Disabled].No display. z The external display is selected. Press Fn + F3 (or + P) to switch the display.Wait until the display has been switched completely before pressing Fn + F3 (or+ P) again.z The display is turned off by the power-saving function. To resume, do not press thedirect selection keys, but press any other key like Ctrl.z The computer entered sleep or hibernation by the power-saving function. Toresume, slide the power switch.z The screen may become darker. Press Fn + F2 to make the screen brighter.The screen is disordered. z Changing the number of display colors and resolution may affect the screen. Restartthe computer.z The refresh rate of the internal LCD may be 40 Hz. Change the refresh rate of theinternal LCD.A Right-click on the desktop, and click [Graphics Properties].B Click [OK].C If [Refresh Rate] of the Notebook is [40 Hz], change to [60 Hz] and click [OK].The external display doesnot work normally.z If the external display does not support the power saving function, it may not work nor-mally when the computer enters the power saving mode. Turn off the external display. BatteryThe battery indicator lightsred.z The battery level is very low (the charge is approx. 9% or less).z Connect the AC adaptor. You can use the computer when the indicator light is orange. Ifyou do not have an AC adaptor, save your data and power off your computer. Afterreplacing the battery pack with a fully charged one, turn your computer on again.The battery indicator isblinking.z If blinking red:Quickly save your data and power off your computer. Remove the battery pack and dis-connect the AC adaptor, then connect them again. If the problem persists, contact Pana-sonic Technical Support (Î pages 32 -36 ). The battery pack or charging circuit may bedefective.z If blinking orange:• Battery cannot be recharged temporarily because the internal temperature of thebattery pack is outside the acceptable temperature range for recharging. Yourcomputer can be used normally in this state. Once the range requirement is satis-fied, charging begins automatically.• Software applications and peripheral devices (USB devices, etc.) are consumingtoo much power. Exit the software applications currently running, and remove allperipherals. Once the range requirement is satisfied, charging begins automati-cally.The battery indicator isflashing.z The battery is recharging.If [Battery Charging Indicator] in [Main] menu of the Setup Utility is set to [Flashing], theindicator will alternately become lighter and darker.