TroubleshootingWhen experiencing problems, please refer to the table below for possible solutions. If the problem persists,contact your dealer.Symptom Possible cause and solution See pageThe LEDs do not light whenthe power switch is turnedon.Check that the power cord is properly plugged in.→ If the problem persists, turn off the power, and then turn it onagain.–Red LED is blinking. Turn off the power, and turn it on again.→ If the problem persists, contact your dealer. –The computer does not rec-ognize the elite Panaboard.• The USB cable is connected to a USB hub.→ Do not connect the elite Panaboard through a USB hub.• Check that the elite Panaboard is in an operable state, and thatthe USB cable is properly connected.–The connection betweenthe computer and the elitePanaboard is unexpectedlylost.Check that the elite Panaboard is in an operable state, and that theUSB cable is properly connected. –The electronic pen's posi-tion is not correct.The projected image is misaligned.→ Perform the calibration again. 22Drawn lines and commentsare not completely dis-played or are displayed inthe wrong location.The electronic pen loses thefunctions.• You are holding the electronic pen at an angle.• You are operating the elite Panaboard in direct sunlight or otherstrong lighting.• Infrared controllers (e.g., a television remote control) are beingused and pointed towards the position sensor.• There is a wall or ceiling close to the sides of the elitePanaboard.• There is an air-conditioner vent close to the elite Panaboard.• A plasma or LCD television is being used near by the elitePanaboard.• Part of the position sensor is blocked.• You are covering part of the electronic pen's sensor with yourhand.• Several electronic pens are being used at the same time.• The electronic pen is low on batteries.→ Check that none of the above is causing the problem.If misalignment is not caused by any of the above, perform thecalibration again.–Extra lines are displayed onthe computer screen.Apart from writing directly on the elite Panaboard with the electronicpen, you pushed the penpoint with your finger while holding it closeto the elite Panaboard.→ Avoid pushing the penpoint with your finger.–Operating Instructions (For Basic Operations) 271Appendix