Panasonic UB-T880 Manual

Also see for ElitePANABOARD UB-T880: Brochure & specs Brochure & specs Brochure & specs Operating instructions

― 27 ―TroubleshootingRefer to the following table to help solve common problems. If the problem persists, contact your dealer.Symptom Possible cause and solutionThe computer does notrecognize the electronic board.• The power to the electronic board is not turned on.→ Turn on the power to the electronic board.• The USB cable is disconnected.→ Correctly connect the USB cable.The elite Panaboard response isdelayed.• Other applications or anti-virus software are active.→ Shut down the other applications and anti-virus software.The operation position ismisaligned.• The position of the electronic board or projector has changed.• The projector zoom was changed.→ Perform calibration again.• The monitor resolution was changed.→ Shut down the elite Panaboard software, and then performcalibration again.Freehand lines are drawnconnected or intersecting.• You touched multiple points in a close area (within 10 cm [4 in.])while drawing.→ Do not draw simultaneously in a close area (within 10 cm [4 in.]).Drawing data is lost or displayedin the wrong location.• Performing operations while leaving your hand on the screenboard.• Performing operations with your finger while another part of yourhand is touching the screen board.• Performing operations while the hand that was holding the pen isstill touching the screen board.• Touching more than 3 spots on the screen board at one time.→ Check that none of the above is causing the problem.If misalignment is not caused by any of the above, performcalibration again.The electronic pen does notwork.(Buttons do not function.)(Lines written with the electronicpen are broken or colorschange.)• You are using the electronic pen and your finger simultaneously.→ If you use the electronic pen while operating the elite Panaboardwith your finger, the result is the same as when touching the elitePanaboard with your finger. After operating with your finger, wait 1second or more before using the electronic pen.• Other applications or anti-virus software are active.→ Shut down the other applications and anti-virus software.• The battery is almost drained.→ Replace the electronic pen's battery with a new battery.• The electronic pen's Selector Dial is set to [Low-Power Mode].→ Change the item selected with the Selector Dial.• Peripherals are connected to the USB hub.→ Connect the peripherals directly to the computer.• Another electronic board is nearby.→ Use the [Electronic Pen Registration Tool] on Windows computerto register the electronic pen.• The electronic pen is not registered or the electronic pen isregistered another electronic board.→ Use the [Electronic Pen Registration Tool] on Windows computerto register or unregister the electronic pen.The message "The pen batteryis low. Replace the batterysoon" appears on the computerscreen.Replace the electronic pen's battery with a new battery.20110902

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