- 40 -ReferenceDisc cannot be played.h The disc is dirty. (> 5)h The disc is not finalized. (> 7)h Depending on the Ultra HD Blu-ray disc, itmay not be possible to perform playbackunless this unit is connected to the Internet.Still pictures (JPEG) do not play backnormally.h The images that were edited on the PC, suchas Progressive JPEG, etc., may not be playedback.I can’t play back BD-Live.h Confirm that this unit is connected to thebroadband Internet. (> 16)h Confirm the “BD-Live Internet Access”settings. (> 34)h Confirm a USB device is connected to theUSB port. (> 9)I can’t connect to the network.h Confirm the network connection and settings.(> 16, 17, 33)h There may be interference that prevents theunit from detecting your home network. Placethe unit and the wireless router closer to eachother. This unit may be able to detect yournetwork name (> 18, “SSID”).h Check the operating instructions for eachdevice and connect accordingly.When using wireless LAN connection, videofrom the Network Contents server* is notplayed back or video frames are droppedduring playback.h Higher transfer rate router such as 802.11n(2.4 GHz or 5 GHz) or 802.11ac wirelessrouter may solve the problem. If you use802.11n (2.4 GHz or 5 GHz) or 802.11acwireless router, it is necessary to set theencryption type to “AES”.Simultaneous use with a microwave, cordlesstelephone etc. at 2.4 GHz may result inconnection interruptions or other problems.h On the “Wireless Settings” screen (> 33), thecontinuous lighting of at least 4 “Reception”indicators is the target for a stable connection.If 3 or fewer indicators are lit or theconnection is being interrupted, change theposition or angle of your wireless router andsee if the connection state improves. If thereis no improvement, connect to a wirednetwork and perform the “Easy NetworkSetting” (> 17) again.* DLNA compatible server, etc.Cannot read. Please check the disc.h You inserted an incompatible disc.Cannot play this file.h You tried to play a non-compatible video.No disc inserted.h The disc may be upside down.$ This operation cannot be performed now.h Some operations are unsupported by the unit.(For example, reverse slow motion, etc.)IP address is not set.h The “IP Address” in “IP Address / DNSSettings” is “---. ---. ---. ---”. Set the “IPAddress”, “Subnet Mask”, and “GatewayAddress”. (Select the automatic addressacquisition if necessary.)The wireless access point currently has a lownetwork security setting. It is recommended tochange to a higher setting.h Set a stronger network security level referringto the wireless router operating instructions.PlaybackNetworkMessages on the screen