49Support InformationLimited Warranty (for U.S.A. and Puerto Rico only)IndexPANASONIC CONSUMER ELECTRONICS COMPANY,DIVISION OF:PANASONIC CORPORATION OF NORTH AMERICAOne Panasonic WaySecaucus, New Jersey 07094Panasonic LCD TelevisionsLimited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer ElectronicsCompany (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts withthe date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts,(b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision torepair, replace or refund will be made by the warrantor.LCD TV CATEGORIES PARTS LABOR SERVICEUp to 42” (diagonal) 1 (ONE) YEAR 1 (ONE) YEAR Carry-In46” (diagonal) and larger On-SiteDuring the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there willbe no charge for parts.You must carry-in your product or arrange for on-site service during the Limited warranty period. If non-rechargeablebatteries are included, they are not warranted. This warranty only applies to products purchased and serviced in theUnited States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was notsold “as is”. A purchase receipt or other proof of the original purchase date is required for warranty service.On-Site or Carry-in ServiceFor On-Site or Carry-In Service in the United States and Puerto Rico call 1-877-95-VIERA (1-877-958-4372)On-site service where applicable requires clear, complete and easy access to the product by the authorized servicer anddoes not include removal or re-installation of an installed product. It is possible that certain on-site repairs will not becompleted on-site, but will require that the product or parts of the product, at the servicer’s discretion be removed for shopdiagnosis and/or repair and then returned.Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normalwear and tear or cosmetic damage, nor does it cover markings or retained images on the LCD panel resulting fromviewing fixed images (including, among other things, non-expanded standard 4:3 pictures on wide screen TV’s, oronscreen data in a stationary and fixed location). The warranty ALSO DOES NOT COVER damages which occurred inshipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents,misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustments,misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, orcommercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyoneother than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”.THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THEUSE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludesdamages for lost time, cost of having someone remove or re-install an installed unit if applicable, or travel to and from theservicer. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITEDWARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on howlong an implied warranty lasts, so the exclusions may not apply to you.This warranty gives you specific legal rights and you may also have others rights which vary from state to state.If a problem with this product develops during or after the warranty period, you may contact your dealer orService Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer AffairsDepartment at the addresses listed for the warrantor.PARTS AND SERVICE (INCLUDING COST OF AN ON-SITE SERVICE CALL, WHERE APPLICABLE) WHICHARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.Limited Warranty (for U.S.A. and Puerto Rico only)