FAQs | Maintenance101F.Problem Causes / ActionsOtherThe TV does not switch on ● Check the mains lead is plugged into the TV and the socket outlet.The TV goes into Standbymode● Auto power standby function is activated. (p. 11)● The TV enters Standby mode about 30 minutes after analogue broadcastingends.The remote control doesnot work or is intermittent● Are the batteries installed correctly? (p. 7)● Has the TV been switched on?● The batteries may be running low. Replace them.● Point the remote control directly at the TV’s remote control signal receiver(within about 7 m and a 30 degree angle of the signal receiver).● Situate the TV away from sunshine or other sources of bright light not to shineon the TV’s remote control signal receiver.Parts of the TV becomehot● Even when the temperature of parts of the front, top and rear panels has risen,these temperature rises do not cause any problems in terms of performance orquality.The LCD panel movesslightly when it is pushedwith a fingerClattered sound might beheard● There is some flexibility around the panel to prevent damage to the panel.● The panel might move slightly when it is pushed with a finger, and clatteredsound might be heard. This is not a malfunction.Overcurrent errormessage appears● The connected USB device might cause this error. Remove the device and turnthe TV off with Mains power On / Off switch, then turn it on again.● Check foreign objects are not inside the USB port.An error message appears● Follow the message’s instructions.● If the problem persists, contact your local Panasonic dealer or the authorisedservice centre.MaintenanceFirst, remove the mains plug from the socket outlet.Display panel, Cabinet, PedestalRegular care:Gently wipe the surface of the display panel,cabinet, or pedestal by using a soft cloth to clean thedirt or fingerprints.For stubborn dirt:First clean the dust on the surface. Dampen a soft cloth withclean water or diluted neutral detergent (1 part detergent to 100parts water). Wring the cloth and wipe the surface. Finally, wipeaway all the moisture.Caution● Do not use a hard cloth or rub the surface too hard, otherwise this may cause scratches on the surface.● Take care not to subject the TV’s surfaces to water or detergent. Liquid inside the TV could lead to product failure.● Take care not to subject the surfaces to insect repellent, solvent, thinner or other volatile substances. This maydegrade surface quality or cause peeling of the paint.● The surface of the display panel is specially treated and may be easily damaged. Take care not to tap or scratch thesurface with your fingernail or other hard objects.● Do not allow the cabinet and pedestal to make contact with a rubber or PVC substance for a long time. This maydegrade surface quality.Mains plugWipe the mains plug with a dry cloth at regular intervals. Moisture and dust may lead to fire or electrical shock.