55FAQs, etc.• Frequently Asked Questions• Technical InformationFAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If the problem still persists, please contact your local Panasonic dealer or Panasonic Customer CareCentre for assistance. For details (p. 60)White spots or shadowimages (noise)• Check the position, direction, andconnection of the aerial.Neither image norsound is produced• Is the TV in “AV mode”?• Is the mains lead plugged into the socketoutlet?• Is the TV turned On?• Check Picture Menu (p. 26) and volume.• Check all required SCART cables andconnections are firmly in place.Auto aspect• Auto aspect is designed to provide youwith the best aspect ratio to use to fill yourscreen. For user control please see p. 52.S-Video / black andwhite picture• Using AV button please confirm yourselection is S-Video I.e. AV2/S (p. 22).No programmes shownon TV GuideD 1 BBC O D 7 BBC T D 14 E4 D 70 CBBCWed 24/10/200710:46TV Guide: PortraitAll Types All ServicesWed 24th• Check the DVB transmitter.• Adjust the direction of the aerial to anothertransmitter installed nearby.• Check the analogue broadcast.If the image quality is poor, check theaerial and consult your nearest dealer.On Screen messages- I.e. EC/AV1• You can simply clear thesePress again to redisplay.Q-Link function does not work• Please confirm SCART cable and connection. Alsoplease set “AV1 / AV2 out” in the Setup Menu (p. 27).“VIERA Link” functiondoes not work and an errormessage appears• Confirm the connection.• Turn the connected equipment on and then switch the TVon. (p. 46)Recording does not startimmediately• Check the settings of the recorder. For details, read themanual of the recorder.Permanently lit spots on screen• Due to production process involved in this technologythis may result in some pixels which are permanently litor unlit. This is not a malfunction.Contrast is reduced• Contrast is lowered in the following conditions withoutany user operation for a few minutes:● no signal in DVB or AV mode● selected locked programme● selected invalid programme● selected radio service● displayed menu● Digital teletext (no video contents)● Thumbnail or still picture in SD Card mode