Panasonic Viera TH-58PZ700A Operating Instructions Manual

Also see for Viera TH-58PZ700A: Brochure & specs Service manual

40FAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If problem still persists, please contact your local Panasonic dealer for assistance.White spots or shadowimages (noise)• Check the position, direction, and connection ofthe aerial.Neither image nor sound isproduced• Is the TV in “AV mode”?• Is the mains lead plugged into the socket outlet?• Is the TV turned On?• Check Picture Menu (p. 20) and volume.An error message appears• Follow the message’s instructions.• If the problem persists, contact the authorizedService Centre.Problem ActionsScreenUnusual image is displayed • Turn off the TV with Mains power On / Off switch, then turn it onagain.Pictures from external equipmentare unusual when the equipmentis connected via HDMI• Is the HDMI cable connected properly? (p. 34)• Turn Off the TV and equipment, then turn them On again.• Check an input signal from the equipment. (p. 39)• Use an equipment compliant with EIA/CEA-861/861B.Sound is unusual • Set the sound setting of the connected equipment to “2ch L.PCM”.• Check the “HDMI1 / 3 Input” setting in the Sound Menu. (p. 20)• If digital sound connection has a problem, select analogue soundconnection. (p. 29)Blurry or distorted image(no sound or low volume) • Reset channels. (p. 24)No image can be displayed • Is “Colour” or “Contrast” in the Picture Menu set to the minimum?(p. 20)Chaotic image, noisy • Set “P-NR” in the Picture Menu (to remove noise). (p. 20)• Check nearby electrical products (car, motorcycle, fluorescent lamp).Sound level is lowor sound is distorted • Sound signal reception may be deteriorated.No sound is produced • Is “Sound mute” active? (p. 7)• Is the volume set to the minimum?HDMISoundPermanently lit spots onscreen• Due to production process involved in thistechnology this may result in some pixels which arepermanently lit or unlit. This is not a malfunction.Contrast is reduced• Contrast is lowered when the following conditionswithout any user operation for a few minutes:● no signal in DVB or AV mode● selected invalid channel● selected radio channel● displayed menu● Thumbnail, list or still picture in SD Card modeWhirling sound is heard • The sound is from built-in cooling fan(not a sign of faulty operation).