Panasonic Viera TH-L37V10A Operating Instructions Manual

Technical InformationFrequently Asked QuestionsTechnical49FAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If the problem still persists, please contact your local Panasonic dealer for assistance.White spots or shadowimages (noise)Check the position, direction, andconnection of the aerial.Keep the space between the TV and RF cable.Install the Ferrite core for using RF cable. (p. 10)●●●Neither image nor sound is producedIs the TV in “AV mode”?Is the mains lead plugged into the socket outlet?Is the TV turned On?Check Picture Menu (p. 24) and volume.●●●●An error message appearsFollow the message’s instructions.If the problem persists, contact your localPanasonic dealer.●●The LCD panel moves slightlywhen it is pushed with a fingerClattered sound might be heardThere are some looseness around the panelto prevent the damage to the panel.The panel might move slightly when it ispushed with a finger, and clattered soundmight be heard. This is not a malfunction.●There may be red spots, bluespots, green spots and blackspots on the screenAn image on a LCD or Plasma TV screen is created bymany small groups of dots known as pixels (which issimilar to the image in a newspaper). It also naturallyfollows that higher panel resolutions contain morepixels. To create a colour image, each pixel consistsof three tiny coloured dots (known as sub-pixels), oneeach of red, green and blue. Each one of these dotsis precisely controlled by the electronics of the TV toproduce the picture.Whilst Panasonic maintains the highest standardsin manufacturing technology and processes in theconstruction of these panels, there are a number ofallowable pixel/sub-pixel failures that still allow thepanel to be defined as a good panel. It is not possible toguarantee absolutely no pixel loss.●Problem ActionsChaotic image, noisy Change the setting of “P-NR” in the Picture Menu (to removenoise). (p. 24)Check nearby electrical products (car, motorcycle, fluorescent lamp).●●No image can be displayed Is “Colour” or “Contrast” in the Picture Menu set to the minimum?(p. 24)●Blurry or distorted image(no sound or low volume) Reset channel. (p. 32)●Unusual image is displayed Turn off the TV with Mains power On / Off switch, then turn it onagain.●“Shop” appears on screen atswitch on“Shop” was selected in “Auto Tuning” (p. 11).Reset all settings in “Shipping Condition” (p. 32), then select“Home” in “Auto Tuning” (p. 11).●No sound is produced Is “Sound Mute” active? (p. 9)Is the volume set to the minimum?●●Sound level is lowor sound is distortedSound signal reception may be deteriorated.Set “MPX” (p. 24) in the Sound Menu to “Mono”.●●ScreenSound

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