50FAQs, etc.51Problem Actions• Frequently Asked QuestionsFAQsScreen Sound DVB• Due to the digital reception technologies involved, quality of the DTV signals may be relatively low insome cases, despite good reception of analogue programmes.Chaotic image, noisy • Set “P-NR” in the Picture Menu (to remove noise). (p. 22)• Check nearby electrical products(car, motorcycle, fluorescent lamp).The remote controldoes not work • Are the batteries installed correctly? (p. 6)• Has the TV been switched On?TV goes into“Standby mode” • Off Timer function is activated.• The TV enters “Standby mode” about 30 min. after broadcastingends.Unusual image is displayed • Turn off the TV with Mains power On / Off switch, then turn it onagain.Pictures from externalequipment are unusualwhen the equipment isconnected via HDMI• Is the HDMI cable connected properly? (p. 44)• Turn Off the TV and equipment, then turn them On again.• Check an input signal from the equipment. (p. 49)• Use an equipment compliant with EIA/CEA-861/861B.Sound is unusual• Set the sound setting of the connected equipment to“2ch L.PCM”.• Check the “HDMI1 Input” setting in the Sound Men u. (p. 22)• If digital sound connection has a problem, select analoguesound connection. (p. 41)Interference orfrozen / disappearingimage in DVB• Check “DVB Signal Condition”. (p. 31)If “Signal Quality” or “Signal Strength” are displayed in red,check aerial.If problem persists, consult your local Panasonic dealer.• Turn the TV off with the Mains power On / Off switch, then turnit On again.Sound level is lowor sound is distorted • Sound signal reception may be deteriorated.• Set “NICAM” (p. 22) in the Sound Menu to “Off”.(Analogue only)No sound is produced • Is “Sound mute” active? (p. 7)• Is the volume set to the minimum?Blurry or distorted image(no sound or low volume) • Reset channels. (p. 30)No image can bedisplayed • Is “Colour” or “Contrast” in the Picture Menu set to the minimum?(p. 22)HDMI OtherBefore requesting service or assistance, please follow these simple guides to resolve the problem.If problem still persists, please contact your local Panasonic dealer or Panasonic Customer Care Centrefor assistance. For details (p. 56)White spots or shadowimages (noise)• Check the position, direction, andconnection of the aerial.Neither image norsound is produced• Is the TV in “AV mode”?• Is the mains lead plugged into the socketoutlet?• Is the TV turned On?• Check Picture Menu (p. 22) and volume.• Check all required SCART cables andconnections are firmly in place.Auto aspect• Auto aspect is designed to provide youwith the best aspect ratio to use to fill yourscreen. For user control please see p. 46.S-Video / black andwhite picture• Using AV button please confirm yourselection is S-Video I.e. AV2/AV2S(p. 16).No programmes shownon TV Guide1 BBC OD D D D D7 BBC T 14 E4 70 CBBC 72 Cartoo• Check the DVB transmitter.• Adjust the direction of the aerial to anothertransmitter installed nearby.• Check the analogue broadcast.If the image quality is poor, check theaerial and consult your nearest dealer.On Screen messages - I.e. EC/AV1• You can simply clear these by pressing the button .Press again to redisplay.Direct TV record / Q-Linkfunctions not recording• Please confirm SCART cable and connection. Alsoplease set “AV1 / AV2 out” in the Setup Menu (p. 23).There may be red spots, bluespots, green spots and blackspots on the screen• This is a characteristic of liquid crystal panels and isnot a problem. The liquid crystal panel is built with veryhigh precision technology giving you fine picture details.Occasionally, a few non-active pixels may appear on thescreen as a fixed point of red, green, blue or black.Please note this does not affect the performance of yourLCD.The LCD panel moves slightlywhen it is pushed with a fingerClattered sound might be heard• There are some looseness around the panel to preventthe damage to the panel.The panel might move slightly when it is pushed with afinger, and clattered sound might be heard. This is not amalfunction. An error message appears • Follow the message’s instructions.• If the problem persists, contact the authorized Service Centre.