53FAQs, etc.• Frequently Asked Questions• Technical InformationFAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem.If the problem still persists, please contact your local Panasonic dealer or Panasonic Customer CareCentre for assistance. For details (p. 60)White spots or shadowimages (noise)• Check the position, direction, andconnection of the aerial.Neither image norsound is produced• Is the TV in “AV mode”?• Is the mains lead plugged into the socketoutlet?• Is the TV turned On?• Check Picture Menu (p. 24) and volume.• Check all required SCART cables andconnections are firmly in place.Auto aspect• Auto aspect is designed to provide youwith the best aspect ratio to use to fill yourscreen. For user control please see p. 50.S-Video / black andwhite picture• Using AV button please confirm yourselection is S-Video I.e. AV2/S (p. 20).No programmes shownon TV GuideD 1 BBC O D 7 BBC T D 14 E4 D 70 CBBCWed 24/10/200710:46TV Guide: PortraitAll Types All ServicesWed 24th• Check the DVB transmitter.• Adjust the direction of the aerial to anothertransmitter installed nearby.• Check the analogue broadcast.If the image quality is poor, check theaerial and consult your nearest dealer.On Screen messages- I.e. EC/AV1• You can simply clear thesePress again to redisplay.Q-Link function does not work• Please confirm SCART cable and connection. Also pleaseset “AV1 / AV2 out” in the Setup Menu (p. 25).“VIERA Link” functiondoes not work and an errormessage appears• Confirm the connection.• Turn the connected equipment on and then switch the TVon. (p. 44)Recording does not startimmediately• Check the settings of the recorder. For details, read themanual of the recorder.There may be red spots, bluespots, green spots and blackspots on the screen• This is a characteristic of liquid crystal panels and is nota problem. The liquid crystal panel is built with very highprecision technology giving you fine picture details.Occasionally, a few non-active pixels may appear on thescreen as a fixed point of red, green, blue or black.Please note this does not affect the performance of your LCD.The LCD panel moves slightlywhen it is pushed with a fingerClattered sound might be heard• There is some flexibility around the panel to preventdamage to the panel.The panel might move slightly when it is pushed with a finger,and clattered sound might be heard. This is not a malfunction.