Panasonic Viera TX-L19XM6B Operating Instructions Manual

Contents

25FAQsOthersFAQsBefore requesting service or assistance, please follow these simple guides to resolve the problem. If the problem stillpersists, please contact your local Panasonic dealer for assistance.Problem Causes / ActionsScreenChaotic image, noisy ● Set [P-NR] in the [Picture Menu] to remove noise. (p. 17)● Check nearby electrical products (car, motorcycle, fluorescent lamp).No image can be displayed ● Is [Contrast], [Brightness] or [Colour] in the [Picture Menu] set to theminimum? (p. 17)Blurry or distorted image(no sound or low volume) ● Reset channels.Unusual image isdisplayed● Turn the TV to standby mode with Standby On / Off switch, then turn it onagain.● If the problem persists, initialise all settings. [Shipping Condition] (p. 21)SoundNo sound is produced ● Is “Sound mute” active?● Is the volume set to the minimum?Sound level is low orsound is distorted● Sound signal reception may be deteriorated.● Set [MPX] (p. 18) in the [Sound Menu] to [Mono]. (Analogue)HDMISound is unusual● Set the sound setting of the connected equipment to “2ch L.PCM”.● Check the [HDMI 1 Input(HDMI)]/ [HDMI 2 Input(HDMI)] setting in the[Sound Menu]. (p. 19)● If digital sound connection has a problem, select analogue soundconnection.Pictures from externalequipment are unusualwhen the equipment isconnected via HDMI● Check the HDMI cable is connected properly.● Turn the TV and equipment off, then turn them on again.● Check an input signal from the equipment.● Use equipment compliant with EIA/CEA-861/861D.OtherThe TV does not switch on ● Check the mains lead is plugged into the TV and the socket outlet.The TV goes into Standbymode● Auto power standby function is activated.● The TV enters Standby mode about 30 minutes after analogue broadcastingends.The remote control doesnot work or is intermittent● Are the batteries installed correctly? (p. 6)● Has the TV been switched on?● The batteries may be running low. Replace them.● Point the remote control directly at the TV’s remote control signal receiver(within about 7 m and a 30 degree angle of the signal receiver).● Situate the TV away from sunshine or other sources of bright light not toshine on the TV’s remote control signal receiver.Parts of the TV become hot● Even when the temperature of parts of the front, top and rear panels hasrisen, these temperature rises do not cause any problems in terms ofperformance or quality.The LCD panel movesslightly when it is pushedwith a fingerClattered sound might beheard● There is some flexibility around the panel to prevent damage to the panel.● The panel might move slightly when it is pushed with a finger, and clatteredsound might be heard. This is not a malfunction.Overcurrent error messageappears● The connected USB device might cause this error. Remove the device andturn the TV to standby mode with Standby On / Off switch, then turn it onagain.● Check foreign objects are not inside the USB port.An error message appears● Follow the message’s instructions.● If the problem persists, contact your local Panasonic dealer or the authorisedservice centre.