84Problem ActionsHDMISound is unusualSet the sound setting of the connected equipment to●“2ch L.PCM”.Check the “HDMI1 Input” setting in the Sound Menu. (p. 31)●If digital sound connection has a problem, select analogue sound●connection. (p. 80)Pictures from externalequipment are unusualwhen the equipment isconnected via HDMICheck the HDMI cable is connected properly. (p. 74)●Turn the connected equipment on and then switch the TV on.●(p. 69)Check an input signal from the equipment. (p. 81)●Use an equipment compliant with EIA/CEA-861/861B.●NetworkCannot connect to the networkCheck the LAN cable is connected properly. (p. 55)●Check the connections and settings. (p. 55 - 57)●Check the network equipment and network environment.●If the problem persists, consult your Internet Service Provider ortelecommunications company.Cannot select the file duringDLNA operationsIs media server prepared? (p. 54)●Check applicable data format. (p. 54)●Cannot operate VIERA CAST Check the connections and settings. (p. 55 - 57)●The server or connected line might be busy now.●OtherThe TV does not switch OnPress and hold the standby On / Off switch on the remote control●for about 1 second if Power LED is red.Check the mains lead is plugged into the socket outlet.●The fuse in the mains plug may have blown. Replace it with one of●an identical rating (p. 4).The TV goes into“Standby mode”Off Timer function is activated.●The TV enters “Standby mode” about 30 mins. after analogue●broadcasting ends.The remote control does not workor is intermittentAre the batteries installed correctly? (p. 7)●Has the TV been switched On?●The batteries may be running low. Replace them.●Point the remote control directly at the front of the TV (within a 30●degree angle of the front of the TV).Situate the TV away from sunshine or other sources of bright light●not to shine on the TV’s remote control signal receiver.There may be red spots, bluespots, green spots and blackspots on the screenThis is a characteristic of liquid crystal panels and is not a problem.●The liquid crystal panel is built with very high precision technologygiving you fine picture details.Occasionally, a few non-active pixels may appear on the screen asa fixed point of red, green, blue or black.Please note this does not affect the performance of your LCD.The LCD panel moves slightlywhen it is pushed with a fingerClattered sound might be heardThere is some flexibility around the panel to prevent damage to the●panel.The panel might move slightly when it is pushed with a finger, and●clattered sound might be heard. This is not a malfunction.An error message appears Follow the message’s instructions.●If the problem persists, contact the authorized Service Centre.●FAQs