Panasonic Viera TX-L32XM6E Operating Insructions

Also see for Viera TX-L32XM6E: Operating instructions

Contents

33FAQsBefore requesting service or assistance, please follow these simple guides to solve the problem.When an error message appears, follow the message’s instructions. If the problem still persists, contact your localPanasonic dealer or the authorised service centre.Block noise, frozen or disappearing image occursin DVB mode / White spots or shadow image(ghosting) occurs in Analogue mode / Somechannels cannot be tunedCheck the position, direction and connection of theaerial.Check [Signal Condition] (p. 19). If [Signal Quality]is displayed in red, the DVB signal is weak.Connecting the aerial to the TV directly mayimprove signal quality than connecting the aerialthrough the equipment (set top box, DVD, etc.).Weather conditions will affect signal reception(heavy rain, snow, etc.), in particular in poorreception areas. Even during good weather, thehigh pressure can cause poor reception of somechannels.Due to the digital reception technologies involved,quality of the digital signals may be relatively low insome cases, despite good reception of analoguechannels.Consult your local dealer or service provider for theavailability of services.Picture quality problemCheck the settings of the Picture Menu.Set [Noise Reduction] and [MPEG NoiseReduction] to remove noise (p. 16).Check nearby electrical products (car, motorcycle,fluorescent lamp).Reset channels.Check that the output of the external equipmentmatches the input of the TV. When connecting withSCART, ensure the output setting of the externalequipment is not S-Video.Sound quality problemCheck the volume level or sound mute.Check connections and setting of externalequipment.Ensure that [Speaker Selection] is set to [TV](p. 29).Sound signal reception may be deteriorated.Set [MPX] to [Mono] (p. 18).Picture or sound problems with HDMI connectionCheck the HDMI cable is connected properly.Turn the TV and equipment off, then turn them onagain.Check an input signal from the equipment.Use equipment compliant with EIA/CEA-861/861D.Set the sound setting of the connected equipmentto “2ch L.PCM”.Check the [HDMI Input] setting (p. 18).If digital sound connection has a problem, selectanalogue sound connection.The TV does not switch onCheck the mains lead is plugged into the TV andthe socket outlet.The TV goes into Standby modeAuto power standby function is activated.The remote control does not work or isintermittentAre the batteries installed correctly? (p. 9)Has the TV been switched on?The batteries may be running low. Replace themwith new ones.Point the remote control directly at the TV’s remotecontrol signal receiver (within about 7 m and a 30degree angle of the signal receiver).Situate the TV away from sunshine or other sourcesof bright light not to shine on the TV’s remotecontrol signal receiver.No image can be displayedCheck the TV is turned on.Check the mains lead is plugged into the TV andthe socket outlet.Check the correct input mode is selected.Check the setting of [AV2] ([COMPONENT] /[VIDEO]) in [Input Selection] to match the output ofthe external equipment (p. 12).Check the settings of the Picture Menu.Check all required cables and connections arefirmly in place.Unusual image is displayedTurn the TV off with Mains power On / Off switch,then turn it on again.If the problem persists, initialise all settings.[Shipping Condition] (p. 20)There may be red, blue, green and black spots onthe screenThis is a characteristic of liquid crystal panels andis not a problem. The liquid crystal panel is builtwith very high precision technology giving youfine picture details. Occasionally, a few non-activepixels may appear on the screen as a fixed point ofred, green, blue or black. Please note this does notaffect the performance of your LCD.Parts of the TV become hotEven if the temperature of parts of the front, top andrear panels has risen, these temperature rises donot cause any problems in terms of performanceor quality.The LCD panel moves slightly and clatteredsound is heard when it is pushed with a fingerThere is some flexibility around the panel to preventdamage to the panel. This is not a malfunction.Overcurrent error message appearsThe connected USB device might cause this error.Remove the device and turn the TV to standbymode with Standby On / Off switch, then turn it onagain.Check foreign objects are not inside the USB port.

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