Panasonic WJ-NT104 Operating Instructions Manual

Also see for WJ-NT104: Operating instructions Operating instructions

Contents

Panasonic WJ-NT104 Operating Instructions Manual Manual pdf 17 page image

17TROUBLESHOOTING• LAN connection• Image requests may not be made to the WJ-NT104, because data are called from thecache of the PC. Should this phenomenon occur frequently, it is recommended to set thebrowser in the following manner:For Netscape NavigatorIn the [SETTING] menu, set the memory cache and disk cache under [DETAIL-CACHE]to 0 Kbyte.For Internet ExplorerIn the View drop-down menu of the browser, click Internet Options, and then click Settingsfor Temporary Internet Files. Under [Check for newer version of stored pages], mark[Every visit to the page].No power is supplied(Operation indicator is off)Prior to having the unit repaired, check the following items.• Is an AC adapter (optional) connected to the DC power connector on the WJ-NT104 rearpanel?No access from the browser.• Modem connection• Is the modem power switch turned ON?• Is the modem cable connected to the RS-232C connector on the rear panel?• Is PPP selected for NETWORK TYPE in the Network Setup? (Refer to CD-ROM)• Is a 10Base-T cable connected to the Ethernet connector on the rear panel?• Is the link indicator of the front panel on?If it is not on, the unit is not correctly connected to the LAN or the network is not correctlyconnected. Check for any poor contact or cable disconnection.• Is the WJ-NT104 IP address correctly set? (Refer to CD-ROM.)• Is the wrong IP address accessed? (Refer to CD-ROM.)If making access from Windows95 or UNIX, check the connection in the following manner.>ping [IP address set in the WJ-NT104]If the WJ-NT104 responds to the above command, the connection is correct. If it does notrespond, perform the following procedure:(1) Initialize referring to MODE SETTING to reset the IP address to 192.168.0.10.(2) Set the IP address again referring to GLOBAL NETWORK CONNECTION (on CD-ROM).• Has the set IP address already been assigned to another device? (Refer to CD-ROM)• Does the set IP address match the conventions of the network/subnet to which the WJ-NT104 is connected?WJ-NT104 and client PC connected to the same subnet:• Are the IP addresses of the WJ-NT104 and the client PC set for the same subnet?• Is the browser set to [Use proxy server]?When accessing an NT104 on the same subnet, it is recommended to select [Do not useproxy server] for the IP address.WJ-NT104 and client PC connected to different subnets:• Is the correct value set for the WJ-NT104 default gateway?No image is displayed. • Are power switches of cameras and other connected devices turned on?Images are not updated. • With some WWW browsers or browser versions images may not be updated, camera con-trol may not function normally, etc. It is recommended to use Netscape Navigator Ver. 4.04or higher, or Internet Explorer Ver. 4.0 or higher.• Under conditions such as network congestion or simultaneous access to the WJ-NT104 bytoo many users, the display of images may be suspended. In this case, click the [Refresh]button.The certification window that openswhen displaying a default page can-not be closed.• Enter correct user name and password.If the correct user name and password are unknown, repeatedly press the [ESC] button onthe screen. If a series of more than one input is accepted, the certification window is notdisplayed again.The image transfer rate of the con-nected modem is very low.• Check the actual data transfer rate of the circuit between the modems.The image rate may be improved in some cases, if the bit rate in the SERIAL PORT SETUPwindow it set to a value near the actual data transfer rate.HTML file is not displayed. • Check the contents of the HTML file.An HTML file is not displayed, if it is incorrectly described or broken.HTML files may be broken, if they have not been fully initialized. Initialize the files again byturning on the Mode Setup Switch No. 2 of the WJ-NT104.Images cannot be saved. • Check the image display mode. Images cannot be saved in push mode.Image get is abnormally slow, or PCdoes not react at all.• According to an announcement by Microsoft, Windows95 may develop trouble if operateduninterruptedly for more than 50 consecutive days. It is recommended to reset your PConce a week.Live images cannot be updated.Alarm images cannot be updated.Symptoms Check itemsIntelligent Security & Fire

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