Panasonic WJ-NV200K Operating Instructions Manual

Also see for WJ-NV200K: Manual Installation guide Operating instructions Installation guide Quick reference guide

Contents

Panasonic WJ-NV200K Operating Instructions Manual Manual pdf 90 page image

90TroubleshootingBefore asking for repairs, check the symptoms with the following table.Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or aproblem is not described below.Symptom Cause/solution ReferencepagesCannot access from the browser.• Is the Ethernet cable firmly connected to the 10BASE-T,100BASE-Tx or 1000BASE-T port?Confirm the cable is firmly connected.InstallationGuide• Is the connection indicator of the 10BASE-T/100BASE-TX port lit? When it is not lit, connection to a LAN is notestablished or a network is not working correctly.Confirm that the connection indicator of the 10BASE-T/100BASE-TX port is lit. Refer to the system administra-tor if it is not lit.InstallationGuide• Are the set IP addresses valid?Refer to a system administrator for further informationabout the settings.InstallationGuide• Are you accessing the wrong IP address?Check the connection as follows.>ping "IP address of this unit" If there is reply from thisunit, the connection is normal. If not, check the settingsof the IP address and the subnet mask.−• Is the same IP address provided to other devices?Refer to a system administrator for further informationabout the settings.InstallationGuide• Are there contradictions between the address and thenetwork subnet to be accessed?When the recorder and the client (PC) are on the samesubnet, is the same subnet set for the IP addresses ofthe recorder and the PC? Or is "Use Proxy Server" forthe settings of the browser checked? When accessingthe recorder in the same subnet, entering the address ofthe recorder in the "Don't Use Proxy For TheseAddresses" box is recommended.InstallationGuideThe image displayed on the brows-er is not being refreshed.• Depending on the traffic of the network, there might bedifficulties in displaying images. Press the [F5] button onthe keyboard to request images.−Image refresh of the browser isslow.Response of the browser is slow.• Isn't the network traffic heavy?These symptoms may occur when the network traffic isheavy.−A pop-up is not displayed on thebrowser.• It may be possible that a pop-up blocker other thanInternet Explorer is activating. Check the installed soft-ware and cancel the pop-up blocker.−Cannot close the authenticationwindow displayed when displayingthe basic operation window.• Are the correct user name and password entered?Confirm the correct user name and password. InstallationGuideAudio is interrupted during play-back using the viewer software.• When playing images recorded at a higher recordingrate, audio may sometimes be played interrupted. −