Panasonic WJ-NX400K Important Information Manual

Also see for WJ-NX400K: Operating instructions Installation guide Installation guide Important information Operating instructions

26Symptom Cause/solution Ref. pagesThe "Communication error:Cam.cc" indication isdisplayed on the main monitor.• Confirm that the camera is connected correctly and firmly.Check the camera connection.InstallationGuide• If the connection is appropriate, the cable may be broken or thecamera may be out of order. Consult the dealer. −The "Thermal error" indicationis displayed on the mainmonitor.• Check if the fan is malfunctioning. OperatingInstructions• Check if the recorder ventilation holes or cooling fan are blocked,and also check for dust collected around the ventilation holes.InstallationGuide• The ambient operating temperature is +5 °C to +45 °C {41 °F to113 °F}. The "Thermal error" is displayed based on the internalthermal information of the HDD. If the "Thermal error" indication isdisplayed, it is recommended to change the installation environ-ment so that the ambient temperature is maintained at approx.+25 °C {77 °F}. When the "Thermal error" indication is displayedfrequently, contact your dealer.13The clock of the recorder maykeep bad time.• The clock function of the recorder is accurate within ±30 secondsper month.To keep the correct recording, set the time periodically, or enablethe auto time adjustment function on the rear panel terminal, orconfigure the system using the NTP function so as to keep the cor-rect current time.–The hard disk drive is notrecognized. The HDD statusindicator does not light.• Make sure that the HDD unit is inserted all the way into the HDD slot. InstallationGuide• The hard disk drive is faulty. –The HDD access indicator isbeing lit red/blinking red.• Make sure that the HDD units are installed in order from HDD1 toHDD9. Surely install the HDD units in order starting with HDD1. 23• The respective HDD unit is faulty in the RAID1/RAID5 or RAID6 mode.RAID1: the HDD access indicator of the HDD unit in failure will light red.RAID5: the HDD access indicator of the first HDD unit to fail willlight red. The HDD access indicator of the second HDD unit to failwill blink red.RAID6: the HDD access indicators of the first and second HDD unitto fail will light red. The HDD access indicator of the third HDD unitto fail will blink red.17Cannot recover data afterreplacing the HDD units in theRAID1/RAID5/RAID6 mode.• Make sure that the HDD unit is inserted all the way into the HDD slot. InstallationGuide• The hard disk drive on which there is data to be recovered is faulty. –• Check if the capacity of the new hard disk drive is smaller than theorigi-nal one's. –The HDD access indicatorblinks orange even when norecording or playback is beingperformed.• Make sure that recovery of data in the RAID1/RAID5/RAID6 mode isnot being processed. OperatingInstructionsThe "EXTu ERR INITIAL ERR"indication is displayed on theLCD. (u: Unit number)• Connect the extension unit again after resetting its settings to thedefault. OperatingInstructionsThe error indicator blinks red. • A system error occurred. Contact your dealer. 15Troubleshooting (continued)