Pantech C120 User Manual

Contents

Pantech C120 User Manual Manual pdf 88 page image

87Troubleshooting checklistIf you experience any problem while using your mobilephone, please refer to the following checklist. If the problemstill persists, contact your dealer or nearest service carrier.When the “Insert SIM Card” message appears:Make sure the SIM card is correctly installed. Check to seeif the SIM card is working properly. If it does not work, try toclean the contact points of the card. If it is out of order, takeit to the nearest service carrier.When the “Password” message appears in Phonelocked state:Enter the phone password. The default password is”1234”.If you cannot remember the password, contact the nearestservice carrier.When the “Enter PIN1” message appears:Input PIN1. If you cannot remember it, contact the nearestCingular Shop. You can still receive calls even if your mobilephone becomes locked after entering the incorrect PIN1 onthree consecutive attempts.When the “No Service” or “Network Search”appears:If you cannot make/receive a call when you are indoorsor undergrounds where the signal strength is poor, movetoward a window or go out to an open area. If you stillcannot make a connection, contact the nearest servicecarrier.When audio quality is poor:End a call and try again.When the other party cannot hear you speaking:Your phone may be set to MUTE. Disable the MUTEfunction.When battery lifetime is shorter than usual:This may happen when you are in an area with low signalstrength. Turn off your phone when it is not in use. Changethe battery when battery energy is exhausted.When your mobile phone does not turn on:Make sure your battery is charged. Check to see if yourphone works while recharging the battery.When you are unable to send a message:Either you are not registered to receive an SMS service, oryou may be in an area where your network service providercannot provide such a service.When you are unable to make a call:Your phone may be set to “fixed dial.” Cancel the “fixed dial”function.060613_C120_EN_REV01.indd 87 2006.6.13 4:57:4 PM