132TROUBLESHOOTINGTROUBLESHOOTINGWhen audio quality is poor:End the phone call and try again.When the other party cannot hear you speaking:Your cell phone may be set to MUTE. Disable the MUTE function.When battery lifetime is shorter than usual:This may happen when you are in an area with low signal strength.Turn off your cell phone when it is not in use. Change the batterywhen battery energy is exhausted.When your cell phone does not turn on:Make sure your battery is charged. Check to see if your phoneworks while recharging the battery.When you are unable to send a message:Either you are not registered to receive SMS service, or you may bein an area where your network service provider cannot providesuch service.When you are unable to make a call:Your phone may be set to “fixed dial.” Cancel the “fixed dial”function.