0102030405060708101Troubleshooting checklistWhen audio quality is poor:End a call and try again.When the other party cannot hear you speaking:Your phone may be set to MUTE. Disable the MUTE function. Or your hand may be covering themicrophone located below the *.When battery lifetime is shorter than usual:This may happen when you are in an area with low signal strength. Turn off your phone when it isnot in use. Change the battery when battery energy is exhausted.When your mobile phone does not turn on:Make sure your battery is charged. Check to see if your phone works while recharging the battery.When you are unable to send a message:Either you are not registered to receive an SMS service, or you may be in an area where yournetwork service provider cannot provide such a service.When you are unable to make a call:Your phone may be set to “fixed dial.” Cancel the “fixed dial” function.When you are unable to receive a call:Your phone may be set to "Call forwarding". Cancel the "Call forwarding" function.When you are unable to charge the battery:This may be the result of one of the following three cases.1. Your charger may be out of order. Contact your nearest dealer.2. You may be attempting to use the phone in an overly hot/cold temperature. Try changing thecharging environment.
