6-256.7 Image DefectsStatus Cause Recommended SolutionsLightly exposedimage1. Toner is low.2. A poor connection at thehigh-voltage contact of theengine board due tocontaminated toner.3. The high-voltage output of theengine board is abnormal.1. Replace the toner cartridge2. Clean the area contaminatedwith toner.3. Clean the high-voltage chargecontacts of the engine board orreplace the engine board.Whole page is dark 1. The high-voltage chargeoutput of the engine board isabnormal.2. The primary charge roller isfaulty.1. Clean the high-voltage chargecontacts or replace the engineboard.2. Replace the toner cartridge.Horizontal stripes 1. Poor connection between thehigh-voltage contact and thetoner cartridge.2. The developing roller iscontaminated; OPC orprimary charge roller isdamaged.3. Paper pickup skidding.1. Clean the high-voltagecontacts or replace the engineboard.2. Replace the toner cartridge.3. Clean or replace the pickuproller.Black/white spots 1. Some areas of the tonercartridge are contaminated orthe OPC is damaged.2. If there are 43.99mm cyclicalspots appearing on the image,it means that the high-voltagetransfer is abnormal or thetransfer roller is damaged.1. Replace the toner cartridge.2. Clean the transfer high-voltagecontact or replace the transferroller.3. Clean up paper scraps and dirtfrom inside of the printer regularly.