Pantum P3000 Series User Manual

Also see for P3000 Series: Maintenance manual Faq

Contents

Pantum P3000 Series User Manual Manual pdf 56 page image

8-28. TROUBLESHOOTINGPlease read this section carefully. It may help you to solve common problems encounteredduring the printing process. If the problems persist, please contact Pantum Aftersales ServiceCentre.Prior to handling common problems, first check that:• The power cord is connected correctly and the printer is powered on.• All of the protective parts are removed.• The toner cartridge is installed correctly.• The output bin is fully closed.• The paper is correctly loaded into the tray.• The interface cable between the printer and the computer is connected correctly.• The correct printer driver has been selected and installed properly.• The computer port is properly configured and is connected to the correct printer port.8.1. CLEARING JAMMED PAPER8.1.1. PAPER JAM IN THE TRAY1. Open the tray.Note: • Remove the jammed paper in accordance with the following steps, close thefront cover and tidy the paper in the tray, then the printer will automaticallyresume printing. If the printer does not start printing automatically, please pressthe button on the control panel.• If the printer still does not start printing, please check that all the jammed paperinside the printer has been cleared.• If you cannot remove the jammed paper yourself, please contact your localPantum authorized repair center or send the printer to the nearest Pantumauthorized service center for repair.