TroubleshootingTroubleshootingSafety Precautions and Maintenance • Troubleshooting • Regulatory Information• OtherRelated InformationCommon ProblemsHaving trouble? Something not working? Before calling for help, try these suggestions.Having thisproblem? Check these itemsNo Picture(Power LED not lit)l Make sure the Power cable is plugged into the power outletand back of the monitor.l Power button on the front of your monitor should be in theON position.l Disconnect the monitor from the power outlet for about oneminute.No Picture(Power LED is yellow)l Make sure the computer is turned on.l Make sure the monitor cable is properly connected to yourcomputer.l Check to see if the monitor cable has bent pins.l The Energy Saving feature may be activatedNo Picture(Power LED is green)l Make sure the Brightness and Contrast controls are setcorrectly.l Make sure the monitor cable is properly connected to yourcomputer.l Check to see if the monitor cable has bent pins.l Make sure the computer Power button is on.Screen doesn't showwhen you turn on themonitorl Make sure the monitor cable is properly connected to yourcomputer. (Also refer to the Quick Start Guide).l Check to see if the monitor cable has bent pins.l Make sure the computer is turned on.file:///D|/EDFU/crt_19/edoc/english/109P/SAFETY/saf_troub.htm (1 of 3)7/19/2004 4:08:10 PM