FAQs (Frequently Asked Questions)Safety and Troubleshooting • General FAQ • Screen Adjustments • Compatibility with OtherPeripherals • LCD Panel Technology • Ergonomics, Ecology, and Safety Standards •Troubleshooting • Regulatory Information • Other Related InformationGeneral FAQsQ: When I install my monitor how do I do if the screen shows "Cannot display this video mode"?A: Recommended video mode for Philips 14"/15": 1024x768 @60Hz for Philips 17"/18"1280x1024@60Hz.Unplug all cables, then connect your PC to the monitor that you used previously and which displayedcorrectly.1.In the Windows Start Menu, select Settings/Control Panel. In the Control Panel Window, select theDisplay icon. Inside the Display Control Panel, select the " Settings " tab. Under the setting tab, inbox labeled " desktop area ", move the slidebar to 1024x768 pixels (14"/15") / 1280x1024 pixels(17"/18").2.Open " Advanced Properties " and set the Refresh Rate to 60Hz, then click OK.3.Restart your computer and repeat step 2 and 3 to verify that your PC is set at 1024x768@60Hz(14"/15") / 1280x1024@60Hz (17"/18").4.Shut down your computer, disconnect your old monitor and reconnect your Philips LCD monitor.5.Turn on your monitor and then turn on your PC6.Q: What should I do when screen shows: THIS IS 85HZ OVERSCAN, CHANGE COMPUTER DISPLAYINPUT TO 1024 x 768 @60HZ or THIS IS 85HZ OVERDRIVE, CHANGE COMPUTER DISPLAY INPUTTO 1280 x 1024 @60HZ?A: It means the signal input from your PC is 85Hz -- outside the range that the monitor can display.New Generation LCD intelligent monitor capabilities temporarily override the overscan, providingyou with 10 minutes to reset timing to recommended settings.Here's how:Go to your Windows Start menu. Select Settings, then Control Panel. Select Display. Move toSettings and click on the Advanced button. Under Adaptor, change the refresh rate to 56~75.You have 10 minutes to complete the operation; if you do not complete within 10 minutes, power offand re-power on monitor to enter changes.FAQs (Frequently Asked Questions)file:///D|/Grace/K1/english/170b2b/safety/saf_faq.htm (1 of 8) [11/22/2001 1:32:06 PM]