Troubleshooting• Safety andTroubleshooting• FAQs• CommonProblems• ImagingProblems• RegulatoryInformation• Other RelatedInformationTroubleshootingThis page deals with problems that can be corrected by the user. If the problem still persists afteryou have tried these solutions, contact your nearest Philips dealer.Common ProblemsHaving this problem Check these itemsNo Picture(Power LED not lit)l Make sure the power cord is plugged intothe power outlet and into the back of themonitor.l First, ensure that the power button on thefront of the monitor is in the OFF position,then press it to the ON position.No Picture(Power LED is amber or yellow)l Make sure the computer is turned on.l Make sure the signal cable is properlyconnected to your computer.l Check to see if the monitor cable has bentpins.l The Energy Saving feature may beactivatedScreen says l Make sure the monitor cable is properlyconnected to your computer. (Also refer tothe Quick Set-Up Guide).l Check to see if the monitor cable has bentpins.l Make sure the computer is turned on.Screen says l Make sure the vertical sync of input signalis within the range of 56 ~ 75 Hz.l Change the refresh rate to 56~75Hz within10 minutes.l Re-power on monitor to start over again ifyou failed to change the refresh rate within10 minutes.file:///D|/My%20Documents/dfu/A7/english/170p6/safety/saf_troub.htm (1 of 3)2005-06-09 7:05:21 AM