Your Philips F1rst Choice Warrantyl Reception problems caused by signal conditions or cable or antenna systems outside theunit;l Defects caused by abuse or misuse of the monitor;l Product requires modification or adaptation to enable it to comply with local or nationaltechnical standards, which apply in countries for which the product was not originallydesigned, manufactured, approved and/or authorized. Therefore always check whether aproduct can be used in a specific country.l Note that products that are not originally designed, manufactured, approved and/orauthorized for usage within the Philips F1rst Choice countries, do not apply to the PhilipsF1rst Choice Warranty. In these cases the Philips global warranty terms are valid.Just a click awayIn case of any problems, we advise you to read the operating instructions carefully or go to the www.philips.com/support website for additional support.Just a phone call awayIn order to avoid unnecessary inconvenience, we advise you to read the operating instructionscarefully or go to the www.philips.com/support website for additional support before contacting thePhilips helpdesk.To solve your problem quickly, please prepare the following details before contacting the Philipshelpdesk:l Philips type numberl Philips serial numberl Purchase date (copy of purchase may be required)l PC environment Processor:m 286/386/486/Pentium Pro/Internal memorym Operating system (Windows, DOS, OS/2, MAC)m Fax/Modem/Internet program?l Other cards installedHaving the following information available will also help speed up the process:l Your proof of purchase indicating: date of purchase, dealer name, model and product serialnumber.l The full address to which the faulty monitor has to be collected and the swap model shouldbe delivered.Philips' customer help desks are located worldwide. Click here to access the F1rst Choice ContactInformation.Or you can reach us via:Website: http://www.philips.com/supportfile:///D|/My%20documents/dfu/J/english/warranty/war_1st.htm (2 of 3)7/9/2004 12:37:28 PM