Philips 5500 Series User Manual

Also see for 5500 series: Quick start guide User manual Quick start guide Quick start guide Operating manual

24EN• Check that all cables are properlyconnected.• Check that the volume is not set to 0.• Check that the sound is not muted.• Check that the sound settings are correctlyset.The pictures are showing but sound comesfrom one speaker only:• Verify that sound balance is set to thecentre.HDMI connection issuesThere are problems with HDMI devices:• Please note that HDCP (High-bandwidthDigital Content Protection) support candelay the time taken for a TV to displaycontent from a HDMI device.• If the TV does not recognise the HDMIdevice and no picture is displayed, pleasetry switching the signal source to anotherdevice before switching it back again.• If there are intermittent sound disruptions,please check that output settings from theHDMI device are correct.• If you are using a HDMI to DVI adapter orcable, please check if the audio cable thatcomes with the product is connected toAUDIO (only for mini jacks).Computer connection issuesThe computer display on the TV is not stable:• Check that your PC uses the supportedresolution and refresh rate.• Set the TV picture format to unscaled.Contact usIf you cannot resolve your problem, please referto the FAQs for this model atwww.philips.com/TVsupport.If the problem remains unresolved, pleasecontact your local Philips Customer ServiceCentre.Warning• Do not attempt to repair the TV yourself. This maycause severe injury, irreparable damage to your TV orvoid your warranty.Note• Please make a note of your TV model and serialnumber before you contact Philips Customer ServiceCentre. These numbers are printed on the back/bottomof the TV and on the packaging.