Philips AirVibe AS3500 Series User Manual

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Contents

14ENThe Wi-Fi setting is unsuccessful. • If the router your device is connectedto is dual – band and currently it is notconnecting to a 2.4GHz network, pleaseswitch to another band of the same router(2.4GHz) and try to pair the device again.5Ghz networks are not supported.• Web authentication networks are notsupported.• Check if your mobile device is connected tothe network.• Check if the device is within range of theWi-Fi router. You can try to locate thedevice closer to the Wi-Fi router.• Check if the network name is correct. Thenetwork name is case-sensitive.• Check if the Wi-Fi password is correct. Thepassword is case-sensitive.• Retry the setup with the instructions insection ‘Getting started’.• The Wi-Fi connectivity can be interruptedby electromagnetic or other interferences.Keep the appliance away from otherelectronic devices that may causeinterferences.• Check if the mobile device is in airplanemode. Make sure to have the airplanemode deactivated when connecting to theWi-Fi network.• Consult the help section in the App forextensive and up-to-date troubleshootingtips.