Philips BDH4241V User Manual

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38User Manual BDS4241V/BDH4241/BDH5021V9.2 TROUBLESHOOTINGSymptom Possible Cause RemedyNo picture is displayed 1. The power cord is disconnected.2. The main power switch on the back of themonitor is not switched on.3. The selected input has no connection.4. The monitor is in standby mode in RGBmode.1. Plug in the power cord.2. Make sure the power switch is switched on.3. Connect a signal connection to the monitor.4. Press any key on your keyboard.Caused by surrounding electrical appliances,cars/motor cycles or fluorescent lights.Move the monitor to another location to see isthe interference is reduced.Color is abnormal The signal cable is not connected properly. Make sure that the signal cable isattached firmly to the back of themonitor.Picture is distorted withabnormal patterns1. The signal cable is not connected properly.2. The input signal is beyond the capabilites ofthe monitor.1. Make sure that the signal cable is attachedfirmly.2. Check the video signal source to see if it isbeyond the range of the monitor. Pleaseverify its specifications with this monitor'sspecification section.Display image doesn't fill upthe full size of the screen1. If under RGB mode, the H-Size and V-Size isincorrectly set.2. If under AV1, AV2, or Component with 480iinput, the 4:3 WIDE mode is switched on.1. Use H-Size and V-Size to adjust the size ofthe video.2. Use the WIDE key to scroll through variousfull screen modes.Can hear sound, but nopictureCan see picture but no soundis heardSome picture elements donot light upAfter-Images can still be seenon the monitor after themonitor is powered off.(Examples of still picturesinclude logos, video games,computer images, and imagesdisplayed in 4:3 normalmode)Improperly connected source signal cable.1. Improperly connected source signal cable.2. Volume is turned all the way down.3. MUTE is turned on.Some pixels of the plasma display may not turnonA still picture is displayed for an over extendedperiod of time.Make sure that both video inputs and soundinputs are correctly connected.1. Make sure that both video inputs and soundinputs are correctly connected.2. Use VOLUME +/- to hear sound.3. Switch MUTE off by using the MUTE button.This monitor is manufactured using anextremely high level of precision technology:however, sometimes some pixels of the monitormay not display.This is not a malfuction. Please see the enclosedwarranty card for more information.Do not allow a still image to be displayed for anextended period of time as this can cause apermanent after-image to remain on themonitor.Interference displayed on themonitor or audible noise isheard