Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601Your International Philips F1rst Choice WarrantyThank you for purchasing this Philips monitor.All Philips monitors are designed and manufactured to high standards and deliverhigh-quality performance, ease of use and ease of installation. Should you encounterany difficulties while installing or using this product, please contact Philips directly tobenefit from your Philips F1rst Choice Warranty. This three-year service warrantyentitles you to a swap model on-site within 48 hours of your call being receivedwithin the first year of purchase. If you have any problems with your monitor withinthe second or third year of purchase, we will repair it after it has been sent to theservice provider at your expense and returned to you within five working days, free ofcharge.An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rstChoice warranty. For more details contact your Philips dealer.Before contacting Philips, please prepare the following details so we can solve your problem quickly.Philips type numberlPhilips serial numberlPurchase date (copy of purchase may be required)lPC environment Processor:l286/386/486/Pentium Pro/Internal memorymOperating system (Windows, DOS, OS/2, MAC)mFax/Modem/Internet program?mOther cards installedlHaving the following information available will also help speed up the process:Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.lThe full address to which the swap model should be delivered.lJust a phone call awayPhilips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET byusing one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you canreach us via:Website: http://www.philips.comUnited States Guaranteefile:///D|/K1/english/warranty/war_usa.htm (3 of 3) [1/3/2003 3:35:27 PM]