Philips EP5961 User Manual

Also see for EP5360: Manual User manual User manual

Contents

Errorcode Problem Possible solution05 There is air in the watercircuit.Restart the machine by switching it off and on again with themain switch. If this works, dispense 2-3 cups of hot water.Descale the machine if you have not done so for a longerperiod of time.The AquaClean filterwas not preparedproperly beforeinstallation or it isclogged.Remove the AquaClean filter and try again to brew a coffee. Ifthis works, make sure that the AquaClean filter is preparedproperly before you place it back (see 'Preparing theAquaClean filter for activation'). Put the AquaClean filter backinto the water tank. If this still does not work, the filter isclogged and needs to be replaced.14 The machine isoverheated.Switch the machine off and switch it back on again after 30minutes.Ordering accessoriesTo clean and descale the machine, only use the Philips maintenance products. These products can bepurchased from your local retailer, from the authorized service centers or online atwww.philips.com/coffee-care.Maintenance products and type numbers:- Descaling solution CA6700- AquaClean filter CA6903- Brew group grease HD5061- Coffee oil remover tablets CA6704- Milk circuit cleaner CA6705- Maintenance kit CA6707TroubleshootingThis chapter summarizes the most common problems you could encounter with the machine. Supportvideos and a complete list of frequently asked questions are available on www.philips.com/coffee-care. If you are unable to solve the problem, contact the Consumer Care Center in your country. Forcontact details, see the warranty leaflet.Problem Cause SolutionThe drip tray fills upquickly.This is normal. The machineuses water to rinse the internalcircuit and brew group. Somewater flows through the internalsystem directly into the driptray.Empty the drip tray when the 'drip trayfull' indicator pops up through the driptray cover.Place the espresso stand under thedispensing spout to collect rinsingwater.18 English