Guarantee & serviceIf you need information or if you have a problem, please visit the Philipswebsite at www.philips.com or contact the Philips Customer Care Centrein your country (you find its phone number in the worldwide guaranteeleaflet). If there is no Customer Care Centre in your country, go to yourlocal Philips dealer or contact the Service Department of Philips DomesticAppliances and Personal Care BV.EnvironmentDo not throw away the appliance with the normal household wasteat the end of its life, but hand it in at an official collection point forrecycling. By doing this, you help to preserve the environment (Fig. 4).TroubleshootingIf problems arise with your straightener and you cannot solve them with theinformation below, please contact the nearest Philips service centre or thePhilips Customer Care Centre in your country.ProblemThe appliance does not work at all.1 Perhaps there is a power failure or the socket is not live. Check ifthe power supply works. If it does, plug in another appliance to checkwhether the socket is live.2 Check if the mains cord of the appliance is damaged. If the mainscord is damaged, you must have it replaced by Philips, a service centreauthorised by Philips or similarly qualified persons in order to avoid ahazard.-,www.philips.comu4222.002.6785.2HP4642/17, HP4642/77 SalonStraight Nano-Silver