Q-See QC series User Manual

Also see for QC-SERIES: User manual User manual Setup guide User manual Quick start guide

Contents

Q-See QC series User Manual Manual pdf 77 page image

772-year Limited WarrantyThank you for choosing Q-See to provide for your security needs, and welcome to theQ-See community! We stand behind the quality of all of our products, and we want you toknow that we’re here to help you should you ever need assistance with your Q-See purchase.To receive full warranty benefits and lightning fast support, register your products atwww.Q-See.com.Be sure to keep your receipt, invoice, purchase order, or order confirmation it in a safe place- you’ll need a copy of as a proof of purchase to be able to obtain warranty service.What does my warranty cover?Q-See warrants that your product is free from defects in materials and workmanship, with theexceptions stated below. If your product is not operating properly due to a product defect, Q-Seewill repair or replace your product according to the guidelines stated in this warranty policy.What doesn’t my warranty cover?Your warranty doesn’t cover the following:• Misuse• Accident• Modification or alteration to hardware or software, including the removal of any Q-Seelogos or brand identification• Cut or spliced cables or wires• Products that have been painted• Wires coated in insulation, caulk, or other materials• Tampering or unauthorized repairs• Unsuitable physical or operating environment beyond product specifications• Improper maintenance• Incorrect power supplies being used with products• Power fluctuations or surges – please be sure to use a surge protector• Failure caused by a non-Q-See product being used with your Q-See products• Loss of data – please be sure to regularly back up any recorded data on your hard drivethat you want to keep to a separate storage product, like an external hard drive or acomputer.How long does my warranty last?From the date of purchase, your products will be covered by your warranty for two (2) years.Warranty service does not extend your warranty.If you decide to employ an installer to set upand install your system, we are not responsible for installation costs, and won’t be able toreimburse you for any installation fees.For the full Q-See warranty terms and policies, please visit www.Q-See.com/Support.A.4 Q-SEE PRODUCT WARRANTYA.5 TECHNICAL SUPPORT• Most problems can be solved online via our 24/7 knowledge base atwww.Q-See.com/Support• Live chat is available at the same address from Monday to Friday 6am to 7pmSaturday and Sunday 9am to 5pm. All times are Pacific.

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