Q-See QT SERIES User Manual

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Q-See QT SERIES User Manual Manual pdf 45 page image

88 896.4 UPGRADEThis window will display firmware updates that are loaded on a USB flash drive in the frontUSB port.PICTURE 6-11Firmware upgrades are available from Q-See at www.Q-See.com/Support and may befound by looking up your specific model. Firmware should only be upgraded to fix a specificproblem or add features as ongoing development may result in features being removed.The firmware download should be loaded onto an empty USB flash drive from thedownloading computer and then transferred to the DVR using a USB port.WARNING! Updating the firmware incorrectly or using the wrong updatecan permanently damage the chipset on the DVR and render it unusable.Updates are written to either resolve issues or add features to the DVR. If youare not experiencing performance issues or do not need a feature added bythe update, we recommend not running the update.IMPORTANT! Please make note of your settings before updating thefirmware on a QT426 or QT446 as the upgrade process will restore factorydefaults. Other models will retain their user settings.NOTE! While a Macintosh computer can read and write to a drive in theFAT32 format, it cannot reformat a USB flash drive to that standard. Wesuggest that you use a PC to reformat your USB flash drive to FAT32 and it isrecommended that you download firmware updates on a PC. Beginning withversion 3.1.71, you can use the Upgrade feature in the Remote Monitoringsoftware (see Section 2.5 of the Remote Monitoring Guide) to upgradewithout a USB flash drive.WARNING! It is vital that the DVR be instructed to shut down using the ShutDown menu option prior to unplugging the device in order to avoid damagingthe firmware or hard drive itself.6.5 LOGOFFLogging out of the DVR is recommended when there are multiple users or when physicalaccess to the DVR is not restricted. Clicking on the Logoff icon will bring up a window askingfor confirmation.After logging off, a user can log back in by clicking on the Menu icon and entering their username and password.6.6 SHUT DOWNThis is a “soft power down” of the DVR. It shuts down the firmware and hard drive, but doesnot power down the DVR itself.