6RXUFHVRI6XSSRUW4064'2&%RRNOHWPDNLQJ6\VWHP8VHU V*XLGH$406&XVWRPHU5HVSRQVH&HQWHU &5&You can contact the QMS Customer Response Center (CRC) in threedifferent ways:Ñ Telephone—You can call the CRC at (334) 633-4500 (US)Monday–Friday, 7:00 am–6:00 pm, Central Time.» Note:If you call for assistance, have the following informationready so our technicians can help you more quickly:; Your phone number, fax number, and shipping address; A description of the problem; The printer model; The type of host computer you’re using; The type and version of operating system you’re using; The interface you’re using, and, if serial, the protocol (forexample, XON/XOFF); The application and version you’re using; The emulation you’re using; Your printer firmware version (listed on the status/start-uppages)Ñ Fax—You can fax questions to the CRC at (334) 633-3716 (US).Provide the same information as listed above, and indicatewhether you would like a faxed or a phoned reply.Ñ Internet—If you have access to the World Wide Web, you canaccess the CRC through the QMS home page athttp://www.qms.com/