QMS VMS Software Manual
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Contents
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Sources ofSupportVMS Interface for QMS Crown PrintersA-4QMS Customer Response Center (CRC)You can contact the QMS Customer Response Center (CRC) in threedifferent ways:n Telephone—You can call the CRC at (334) 633-4500 (US)Monday–Friday, 7:00 am–6:00 pm, Central Time.» Note:If you call for assistance, have the following informationready so our technicians can help you more quickly:˛ Your phone number, fax number, and shipping address˛ A description of the problem˛ The printer model˛ The type of host computer you’re using˛ The type and version of operating system you’re using˛ The interface you’re using, and, if serial, the protocol (forexample, XON/XOFF)˛ The application and version you’re using˛ The emulation you’re using˛ Your printer firmware version (listed on the status/start-uppages)n Fax—You can fax questions to the CRC at (334) 633-3716 (US).Provide the same information as listed above, and indicatewhether you would like a faxed or a phoned reply.n Internet—If you have access to the World Wide Web, you canaccess the CRC through the QMS home page athttp://www.qms.com/ |
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