17CUSTOMER LOGOREFUND-1 PLU 1 -0,10REFUND-1 PLU 2 -0,20----------------------------2 Total -0,30Cash -0,30CUSTOMER LOGOREFUND-1 PLU 1 -0,10REFUND-1 PLU 2 -0,20----------------------------2 Total -0,30Cash -0,304.4 RefundA refund is used to return previously sold items. The PLU’swill be added to the stock and the money is returned to thecustomer. The turnover in the reports will be corrected.To refund an item, press the “Refund” key first and thenthe item to be returned. The “Refund” key has to bepressed before each item, if more than one item is beingreturned. After refund the receipt can be continued withnormal sales or can be closed with a payment media.Example: Refund of PLU 1 and 2:Example: Exchange of PLU 1 and 2:Example: Refund of 3.50 EUR from department 1:4.5 Transaction RefundThe function “Transaction refund” operates just as the “Refund” function. The difference is that thedoes not automatically return to normal sales mode after each item, but stays in refund mode untilyou finish the receipt with a payment.Press first the key “Transaction Refund” and then enter all items which should be returned. Pleasenote that it is notsible to switch into normal sales mode.Example: Refund of PLU 1, 2 and 3:PLU3Trans-refund PLU2PLU1Refund 1053PLURefund 2PLUPLURefund 21PLURefund 1