18 7046-191 October 22, 201327I-ACCWhen properly maintained, your fireplace will give you many yearsof trouble-free service. Contact your dealer to answer questionsregarding proper operation, troubleshooting and service for yourappliance. Visit www.quadrafire.com to find a dealer. We recom-mend annual service by a qualified service technician.A. Disposal of Ashes• Frequency: When ash is within 1-3/4 inch (44mm) offirebox lip. Leave 1/4 to 1/2 inch (6-13mm) of ash in thebottom of the firebox.• By: HomeownerWARNING! Risk of Fire! Ashes could contain hot embers.• Place ashes in a metal container with a tight-fitting lid.• The closed container should be placed on a noncombustiblefloor or on the ground, well away from all combustiblematerials, pending final disposal.• If the ashes are disposed of by burial in soil or otherwiselocally dispersed, they should be retained in the closedcontainer until all cinders have thoroughly cooledB. Chimney and Chimney Connector Inspec-tion/Cleaning• Frequency: Every 2 months during heating season oras recommended by a certified chimney sweep; morefrequently if chimney exceeds or is under 14-16 feet (4.3to 4.8m) measured from bottom of appliance.• By: Certified chimney sweep• Remove all ash from the firebox and extinguish all hotembers before disposal.• Allow the appliance to cool completely.• If your type of installation involves a full reline of thechimney, it will be necessary to either remove the bafflefrom the insert, or remove the insert from the fireplace anddisconnect the vent prior to cleaning the chimney. Refer topage 24 in this manual for instructions on Baffle Removal.• If your type of installation is direct connect within a masonrychimney, the insert will need to be pulled out from thefireplace and disconnected from the flue prior to cleaningthe chimney.• The creosote or soot should be removed with a brushspecifically designed for the type of chimney in use.• Clean out fallen ashes from the firebox.• It is also recommended that before each heating seasonthe entire system be professionally inspected, cleanedand repaired if necessary.WARNING! Risk of Fire!Do not use chimney cleaners or flame colorants in yourappliance. It will corrode your pipe.3 Maintenance and ServiceCreosote - Formation and Need for Removal• When wood is burned slowly, it produces tar and otherorganic vapors, which combine with expelled moisture toform creosote.• The creosote vapors condense in the relatively coolchimney flue of a slow-burning fire.• As a result, creosote residue accumulates on the fluelining. When ignited this creosote makes an extremelyhot fire.• The chimney and chimney connector shall be inspectedevery two months during the heating season to determinewhen a creosote buildup has occurred.• When creosote has accumulated it shall be removed toreduce the risk of a chimney fire.C. Appliance Inspection - Routine• Frequency: Every 2 months at the same time the chim-ney and chimney connector are inspected.• By: HomeownerCheck for:• Cracks in glass• Door handle - smooth cam operation• Baffle and ceramic blanket correct placement• Baffle for warpage• Firebrick for cracks, broken or crumbly• Door gasket. (Dollar bill test). Place a dollar bill betweenthe stove and the door and then shut the door. If you canpull the dollar bill out, replace the door gasket.• Glass frame for loose screwsD. Cleaning Plated Surfaces• Frequency: As desired• By: Homeowner• Clean all the fingerprints and oils from plated surfacesBEFORE firing the appliance for the first time.• If not cleaned properly before lighting your first fire, theoils can cause permanent markings on the plating.• After the plating is cured, the oils will not affect the finishand little maintenance is required.• Wipe clean as needed.CAUTION! Do not use polishes with abrasives. It willscratch plated surfaces.