Quadra-Fire CASTILE-CWL-B Owner's Manual

Also see for CASTILE-CSB-B: Owner's manual installation and operation Owner's manual Owner's manual Owner's manual Owner's manual

Quadra-Fire CASTILE-CWL-B Owner's Manual Manual pdf 26 page image

Page 267021-130E November 13, 2013Castile-B FS Pellet Stove9TroubleshootingWith proper installation, operation, and maintenance your appliance will provide yearsof trouble-free service. If you do experience a problem, this troubleshooting guidewill assist a qualified service person in the diagnosis of a problem and the correctiveaction to be taken. This troubleshooting guide can only be used by a qualifiedservice technician.Symption Possible Cause Corrective ActionPlug in appliance - Noresponse.No current to outlet.7 amp fuse defective.#3 snap disc tripped or defective.Control box defective.Check circuit breaker at service panel.Replace fuse.Reset or replace snap disc.Replace control box.Call light on. No fire.No fuel in firepot.Out of fuel.#2 snap disc may be defective.Vacuum switch not closing, no vacuum.Control box defective.Check hopper. Fill with fuel.Replace snap disc.Check exhaust blower is plugged in andoperating.Check vacuum switch is plugged in.Check vacuum hose is in good condition,clear and connected at both ends.Check thermocouple is in good conditionand plugged in properly.Make sure venting system is clean.Make sure front door is closed.Replace control box.Call light on. No fire.Partially burned fuel infirepot.Firepot clean-out plate not closed.Firepot is dirty (missed ignition).Check that firepot clean-out plate is fullyclosed.Clean firepot. Make sure there is no clinkerin the firepot.Clinkers may have to be broken up withfirepot scraper tool or other means.Call light on. No fire.Unburned pellets infirepot.Firepot clean-out plate not closed.Firepot is dirty.Ignition hole blocked.Igniter not working.Control box defective.Check that firepot clean-out plate is fullyclosed.Clean firepot. Make sure there is not aclinker in the firepot. Clinkers may have tobe pushed out of firepot with firepot scrapertool or other means.Scrape with solid piece of wire.Remove ash pan to see if igniter is glowingred on start-up.Check igniter wires for good connection.Replace igniter using 1/4 inch male /femalespade connectors.Replace control box.Slow or smoky start-up. Firepot clean-out plate not closed.Firepot is dirty.Excessive amount of fuel at start-up.Check that firepot clean-out is fully closed.Clean firepot. Make sure there is not aclinker in the firepot. Clinkers may have topushed out of firepot with firepot scrapertool or other means.Reduce feed rate using feed rate adjust-ment control rod located inside hopper.